• Goal-Oriented Healthcare Consultant who offers a background in Multi-Project Management, Strategic Analysis / Planning, Client Relations, Workflow Optimization, Quality Assurance, New Business Development, ROI / Financials, Contract Negotiations, and Team Building / Training.
• Out-of-the-Box Thinker who drives the bottom line by analyzing client needs, identifying lucrative strategies to improve workflow efficiency and boost success, and recognizing leaders to motivate professionals to achieve peak performance to consistently deliver high-quality patient services.
• Ambitious Self-Starter who contributes a history of above-average career results with successful project outcomes and on-going active implementations, and has supervised up to 121 employees and mentored 3 JPLs while leading by example and with integrity to optimize facility results.
• Excellent Communicator who can build mutually beneficial relationships with C-level executives, key decision-makers, and stakeholders while maintaining client partnerships, developing protocols to standardize quality of scribe programs, and assisting in salesmanship for potential clients.

Senior Project Leader (2014 Present)

  Capitalize on the opportunity to consult with firm contracts to identify workflow inefficiencies, including developing forward-thinking strategies to overcome inefficient workflow, improve ROI, and optimize EMRs as they pertain to physician assistant, nurse practitioner, and physician tasks.

  Utilize broad scope of industry knowledge and dynamic leadership acumen toward continually working with high-volume contracts, including management of quality assurance specialists, quality assurance managers, chief scribes, and junior project leaders to meet and / or exceed goals.

  Conceptualize and implement a regional structuring strategy to support operational and business development for ongoing growth, including driving orxxxxxxnizational structure and quality assurance efforts.

  Optimize operations success by mentoring, training, and developing skills of company s regional leadership, along with performing the same for internal / external candidates for future leader roles.

  Coordinate efforts with Executive Vice President of Operations, Senior Vice President of Operations, and Vice President of Senior Management to develop a management team to support critical growth.

  Actively demonstrate financial benefits through contract expansion to other service lines (e.g. outpatient, inpatient, ER medicine, and/or nursing homes), follow business leads, and draft proposals.

  Develop and negotiate profit-generating strategies and positions by studying integration of new ventures with company strategies and operations, including examining risks and estimating needs / goals.

  Promote a high-quality business image by regularly attending corporate trade shows and client sites.

Midland Memorial Medical Center Emergency Medicine, Midland, TX

  Spearheaded contract implementation within a difficult-to-staff region after an unsuccessful attempt by a competitor company, along with building mutually beneficial client relations to optimize satisfaction and promote contract expansion.

DeTar Health Systems CHS, Victoria, TX

  Drove business growth by assisting with buy-in and expansion of services into Emergency and Hospitalist medicine, along with effectively staffing a multi-specialty contract for a high-priority client within a difficult-to-staff region.

Hendrick Medical Center, Abilene, TX

  Strategically steered on-site visits and restructured a local management team to rexxxxxxin staff and client trust, including stabilizing an inherited contract with multiple challenges by developing quality assurance measures to improve charting initiatives.

  Designed valuable strategies to meet client s request for scribe assistance with Qualitik survey capture and integrated efforts to retain staff.

Western Medical Health Systems, Cumberland, MD

  Proactively identified client concerns and outlined goals with client and local ScribeAmerica management, along with resourcefully developing a quality assurance protocol by mandating monthly shadow shifts for scribe-specific improvement.

Zainab Masood ￨ Page Two (xxx-xxx-xxxx

Junior Project Lead (2013 2014)

Mobile Infirmary Medical Center, Mobile, AL

  Implemented a successful contract with a former disgruntled client, and further reinstated the client s trust in the product to ultimately achieve services expansion to a sister facility.

Xxxxxxrden Park Medical Center, Gulfport, MS

  Co-developed and executed an action plan designed to preserve an unstable contract.

  Liaised among Vice President of Senior Management and Vice President of Operations to standardize site-specific quality assurance measures.

Chief Scribe (2012 2013)

Piedmont Hospital, Fayetteville, XXXXXX

  Led targeted staff meetings to discuss comprehensive monthly audit and evaluation trends with 12+ scribes while maintaining communications with physicians and hospital administrators rexxxxxxrding program progress, inputs, and questions.

  Updated ScribeAmerica compliance items with hospital requirements.

Emergency Room Scribe (2011 2013)

Piedmont Hospital, Fayetteville, XXXXXX

  Proactively collaborated with ER physicians to maintain accurate clinical information, along with completing patient data collection prior to and / or after medical examinations.

EmCare Valley Regional Medical Center Emergency Medicine, Brownsville, TX

Knapp Medical Center Emergency Medicine, Weslaco, TX

Southern Ohio Medical Center, Portsmouth, OH

Neurology ￨ Pulmonary ￨ Critical Care

Texas Oncology, Austin, TX

Arthritis & Osteoporosis, Lubbock, TX

Midland Memorial Medical Center Emergency Medicine, Midland, TX

CHS DeTar Health Systems, Victoria, TX

Internal Medicine ￨ Neurology ￨ Pain Management ￨ Oncology

DeTar Health Systems, Port Lavaca, TX ￨ Victoria, TX

Family Practice ￨Emergency Medicine

Infinity HealthCare, Decatur, IL ￨ Springfield, IL ￨ Litchfield, IL

St. Mary s Emergency Medicine

St. John s Emergency Medicine

St. Francis Emergency Medicine

St. Anthony s Emergency Medicine

Springfield Clinic, Springfield, IL

Orthopedics ￨ Neurosurgery

EmCare Hendrick Medical Center Emergency Medicine, Abilene, TX

MEP Western Medical Health Systems Emergency Medicine, Cumberland, MD

MEP Devlin & Allegiance Nursing Homes, Cumberland, MD

Walla Walla Clinic, Walla Walla, WA

Dermatology ￨ Pediatrics ￨ Urgent Care

Bachelor of Science in Biology

Xxxxxx State University

Certified Medical Scribe Specialist (CMSS) (Since 2013)

American College of Medical Scribe Specialists

AIX Training (2015)

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding career with your company, and can offer experience in Healthcare Consulting, Multi-Project Management, Strategic Analysis / Planning, Client Relations, Workflow Optimization, and Quality Assurance. I am also well-versed in New Business Development, ROI / Financials, Contract Negotiations, and Team Building / Training, among other areas.

To complement my background, please note that I attained a Bachelor of Science in Biology from Xxxxxx State University. I have been recognized as a Certified Medical Scribe Specialist (CMSS) since 2013 by the American College of Medical Scribe Specialists and completed AIX training in 2015.

Currently, as a Senior Project Leader for ScribeAmerica, I expertly consult with firm contracts to identify workflow inefficiencies, including developing forward-thinking strategies to overcome inefficient workflow, improve ROI, and optimize EMRs as they pertain to physician assistant, nurse practitioner, and physician tasks. Within this role, I successfully conceptualize and implement a regional structuring strategy to support operational and business development for ongoing growth, including driving core orxxxxxxnizational structure and quality assurance efforts.

I also mentor, train, and develop the skills of the company s regional leadership while coordinating efforts with the Executive Vice President of Operations, Senior Vice President of Operations, and Vice President of Senior Management to develop a top-performing management team. Furthermore, I develop and negotiate profit-generating strategies and positions by studying the integration of new ventures with company strategies and operations, including examining risks and estimating needs / goals. [ Suggestion! Address Here Any ADDITIONAL Qualifications / Achievements Relevant to the Job Posting Per Your Discretion]. As this is just a sampling of my job history, please refer to my enclosed resume for additional experience.

I look forward to speaking with you personally, as I believe the sum of these aforementioned reasons will prove me to be an incredible asset to your company. Thank you for your consideration.

Sincerely,

Yyyyyy x. yyyyyy