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Yyyyyy x. yyyyyy
Specializing in Retail Banking, Credit & Collections, Lending & Sales
1082 McLaughlin Street │ Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Dynamic Leader who offers a background in Retail Banking, Credit & Collections, Financial Services, High-Volume Consultative & B2B Sales, New Business Development, Business Operations, and District & Regional Management.
Results-Generating Banking Professional who contributes talent in Team Building, Training & Development, Strategic Analysis & Planning, Leads Generation, Pipeline Management, Trends Tracking, Customer Service, Networking, and Community Relations, and exhibits an ability to see the big picture within evolving markets.
Top Performer who boasts above-average xxxxxxreer results, and xxxxxxn make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a signifixxxxxxnt competitive advantage.
Multilingual Communixxxxxxtor (English, Hindi, Gujarati, Punjabi, Swahili) who builds and sustains synergistic relationships with executives, business / operational teams, sales professionals, vendors, clients, and community members, and leads multi-level, cross-functional staff by example and with integrity to exceed critixxxxxxl objectives.
Ambitious Self-Starter who has successfully won numerous highly competitive sales awards, achieved several customer service recognition honors, and has maintained a Top 5% position in district sales during tenure.
Professional Synopsis
U.S. Bank, Burlingame, XXXXXX 2016 Present
Branch Manager 1
Spearhead results-generating branch operations within a highly competitive financial market, including driving sales, customer service, policy and compliance, regulatory, and facility management initiatives to meet goals.
Lead targeted decision-making within a customer-centered branch environment for the 5th largest bank in the United States, and further coached teams based on expert knowledge of products and services, partnering with various company areas and retail store management, and active involvement in the community to boost the brand.
Handle comprehensive facets of branch balance sheet and financial statements, as well as branch profit and loss.
Exceeded monthly branch sales target of 65% with a substantial 80% result.
Continually emphasized success in B2B sales development and networking initiatives.
Identified customers banking needs during an incentive xxxxxxmpaign to promote new products.
Led key training, coaching, and staff motivation due to 100% banking product / services knowledge.
YP Advertising & Publishing, LLC, San Francisco, XXXXXX 2015 2016
Business Development Sales Executive
Xxxxxxpitalized on the opportunity to lead forward-thinking consultative sales designed to assess client needs and eduxxxxxxte them on the power of services to enhance business opportunities for this multibillion-dollar enterprise.
Coordinated key efforts in the field to actively research and cultivate leads to build a strong pipeline of growth.
Demonstrated an entrepreneurial mindset to manage the large-sxxxxxxle territory through creative communixxxxxxtion and marketing strategies to engage businesses and drive success to maximize bottom-line performance.
Exceeded sales goals while averaging $1.75 million versus a target quota of $1.25 million.
Launched businesses with great success via community networking to promote the YP brand.
Amelia s, Pleasanton, XXXXXX 2008 2015
Business Development & Operations Manager
Strategixxxxxxlly steered new business development and operations for this upsxxxxxxle family-style restaurant, including guiding the restaurant thru ownership transition while improving customer service, quality, and growth.
Increased sales 25% via an effective customer referral program.
Consistently ensured an exceptional dining experience and customer service.
Grew revenue 95% versus target of 73% over two years via community relations and web marketing.
Yyyyyy x. yyyyyy │ Page Two │ (xxx-xxx-xxxx
Aaron s Sales & Lease (NW Freedom Corporation), Vancouver, WA 2007 2008
Corporate Regional Renewal / Retention Manager Northwest Region
Utilized broad scope of industry knowledge toward developing, implementing, and managing effective and efficient credit and collections policies and procedures for this franchise with $75 million in annual sales results.
Retained signifixxxxxxnt numbers of past due customers.
Generated exceptional 87% revenue growth versus a target of 75%.
Reduced the delinquency and bad debt ratio by 35% in the first six months.
Improved customer satisfaction trends to increase new sales by 45% via word of mouth.
Wells Fargo Financial, Salem, OR 2005 2006
Credit Manager
Expertly led approvals of branch consumer mortgages as well as personal credit authorizations encompassing bill consolidations, home equity loans, and consumer financial services, including, but not limited to, automobile loans.
Ranked first in branch monthly sales among a Top 5% in regional sales.
Consistently exceeded monthly quotas with monthly sales averaging $1.5 million.
U.S. Lending Corporation, Deerfield Beach, FL 2002 2005
Finance & Collections Manager
Applied strong leadership talents toward directing Finance & Collections initiatives for this regional consumer and commercial credit corporation specializing in auto loans throughout South Florida with $10 million in annual sales.
Grew sales 85% in 2005 versus 2002 s results.
Increased referral sales 90% compared to a 70% target.
Reduced bad debt ratio 58% in first year for a 20% delinquency rating in 2005 versus 68% in 2002.
Additional professional experience as Personal Banker for Wells Fargo Bank, N.A. encompassed collaborating among a 25-member team to actively acquire new business and expand existing relationships, along with consistently exceeding monthly quotas. Further experience included role as Branch Manager III with North Xxxxxxrolina National Bank of Florida, N.A. with responsibilities for 15 staff and $60 million in annual sales, along with growing district revenues by 97% versus an 85% goal and maintaining a Top 5% position in district sales.
Eduxxxxxxtion & Technixxxxxxl Summary
Extensive Bacxxxxxxlaureate Industrial Accounting Studies (Registered Industrial Accountant Certifixxxxxxtion)
Ryerson Poly-Tech University
Diploma in Professional Accounting
Senexxxxxx College of Applied Arts & Technology
Voxxxxxxtional Certifixxxxxxtion Branch Management │ Lending │ Business Development │ Public Relations │ Sales
North Xxxxxxrolina National Bank of Florida Training Center
Microsoft Office │ Intuit Software │ AS400
Hogan Systems │ Alex Software │ AdSell │ Salesforce.com
Community Affiliations
Chambers of Commerce │ Lions Club │ United Way │ Salvation Army
Breathe Xxxxxx │ Amerixxxxxxn Lung Association │ Xxxxxx Library Volunteer
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