• Self-motivated Professional possessing experience in various industries, including healthcare, retail and finance.
• Demonstrated ability to adapt quickly in fast-paced environments.
• Continually recognized for providing high quality customer service.
• Possesses basic computer proficiency.

Carolina Center for Occupational Health, Charleston, SC; Medical Assistant

• Provide support to patients in various capacities, with responsibilities including triaging, medication administration and performing blood draws.
• Perform administrative tasks in a fast-paced medical office.
• Duties include checking patients in / out, handling patient records with confidentiality and accurately tracking patient information.

Trident United Way, 2-1-1 Hotline, Charleston, SC; Crisis Phone Counselor

• Demonstrated top notch communication and listening skills while providing support to callers in an inbound suicide hotline call center.
• Used strong problem solving skills to quickly analyze emergency situations. Formed positive relationships with upper level management, team members and community officials.
• Aided with volunteer recruitment and training.

D s Jewelers, Moncks Corner, SC; Customer Service / Sales Associate

• Delivered high quality customer service to patrons while significantly increasing sales revenue.
• Utilized excellent communication skills to resolve inquiries, make knowledge based product recommendations and form positive relationships with customers.
• Continually tracked and updated customer information within database.
• Conducted in depth customer service training for newly hired employees.
• Promoted company products on various forms of social media.

Atlantic Building Components, Moncks Corner, SC; Office Manager

• Provided critical support to Project Managers, ensuring on time completion of projects.
• Handled administrative tasks, including documentation management, preparation of change order proposals and accounting / bookkeeping.

Farmers and Merchants Bank, Saint Stephen, SC; Customer Service / Teller

• Provided quality customer service to patrons while completing financial transactions.
• Ensured accuracy throughout all cash management; processed cash, checks, transfers and statement transactions.
• Maintained utmost professionalism and confidentiality throughout all interactions.
• Ensured adherence to all branch and federal regulations.
• Responsible for collecting loan payments and placing holds on accounts.

Bachelor of Science in Psychology, Minor: Criminal Justice, Charleston Southern University, Charleston, SC

Psi Chi Secretary; 2014

Provided critical support to Dr. Rachel Walker, Ph.D. on various research projects.

Conducted extensive independent research on attention and memory.

Associate of Arts Degree, Trident Technical College, Charleston, SC

Applied Suicide Intervention Skills Training ASIST

CERT Member, Designated Emergency Responder, Berkeley County Government