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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily operations within fast-paced manufacturing/production environments. Experienced in managing cross-functional teams, managing financial operations, diffusing escalated production situations, and coaching/training staff members. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.
Proficient in: IBM-AS/400, BigFix, Microsoft office, Visio, Oracle E-Business Suite, Upside, SharePoint, Business Objects, SalesForce, Remedy, ChangePoint, Cognos, Citrix, SAP, and Service Now
Key Competencies
Operations Management Contract Management Training / Development Policy Development
Legal Document Creation Financial Management Regulatory Compliance Quality Improvement
Process Improvement Oral/Written Communication SOP Development Time Management
Contract Negotiation Request for Proposal Management Industry Research Financial Metrics
Professional Experience
Ricoh Americas Corporation, Lawrenceville, GA September 2015-Present
Analyst, IT Risk & Compliance
Directly manage daily operations within the organization which included reviewing and managing licensing agreements, subscriptions, renewals, and asset deployment with the ServiceNow division
Design and implement streamlined processed aimed at improving efficiency and accountability levels, ensure service is aligned with licensing agreements, and monitor internal compliance
Play a lead role in defining, maintaining, and updating standard operating procedures with the goal of achieving an effective asset lifecycle
Abbott Vascular, Alpharetta, GA April 2014-January 2015
Sales Analyst III
Supported sales functions which included assisting with sales with verifying pricing requests along with drafting pricing letters/proposals and master agreements
Reviewed and responded to RFPs, provided guidance to sales teams related to corporate best practices, and processed requests for adjusted pricing, historical sales, competitive pricing, and market dynamics
Completed comprehensive financial analysis, responded to sales requests for pricing adjustments, and provided assistance to legal teams in regards to non-standard contractual language
Cox Enterprises, Inc./Cox Automotive, Inc. FKA Manheim, Inc., Atlanta, GA May 2009-August 2013
Software Asset Analyst (2013)
Coordinated analytical functions which included reviewing and analyzing complex software license agreements along with tracking software license counts of executed agreements
Reviewed SLA and KPI paperwork to ensure requirements were met, implemented streamlined processes for payment processing, and maintained financial metrics
Instrumental in the preparation of YTD comparative analysis of actual vs. budgeted in addition to identifying shortfalls and handling budget forecasting
Manager, Contracts Compliance (2009-2013)
Facilitated the review and management of corporate contracts which required drafting legal agreements, monitoring contract renewals, and creating contract process mapping procedures
Successfully maintained positive rapport with both internal and external clients, completed comparative analysis of auction fees vs. contractual rates, and assisted clients with contract inquiries
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Verint Systems Inc., Alpharetta, GA May 2008-October 2008
Sales Administrator
Supported sales administrative operations which included generating both quotes and contracts, creating new client orders, amending existing orders, and handling cancellation requests
Successfully maintained a 24 hour turnaround of all contract requirements which requires superior time management abilities along with generating daily order status reports
SunTrust Banks Inc., Atlanta, GA May 2007-April 2008
IT Contracts Analyst
Managed contract logistics within the IT department of the organization which included reviewing vendor business agreements, maintaining a knowledge of business agreement requirements, and gaining a significant understanding of both financial and business processes related to the contract
Teamed up with IT Negotiators in the successful establishment and enforcement of contract standards which resulted in a significant cost savings
Oracle USA, Inc., Atlanta, GA August 2004-November 2006
Sr. Contracts Specialist
Provided support to customers in regards to contract negotiations, execution, and retention in addition to processing consulting agreement extensions, invoicing, credit holds, receivables, and consolidations
Created complex agreements such as service agreements, time & material documentation, and fixed price agreements along with consistently completing detailed industry research
Led the processing of contract order packages which required reviewing paperwork for accuracy and diffusing escalated logistical issues
Education
Bachelor of Science, Management, Central State University, Wilberforce, OH
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