Strategic Leader 10+ with years of experience within high-stress environments and a strong background in executive management roles within a variety of organizations/industries. Experienced in developing cross-functional teams, designing organizational strategies, negotiating contracts with customers and vendors, and improving current processes. Equipped with a significant level of communication and interpersonal abilities in addition to a background in effectively fostering positive relationships with others.

Proficient in: Microsoft Office Suite, Lotus Notes, Linux, Publisher, AdvancedMD, Midas, Paycycle, Intuit, Greatplains, QuickBooks, and South Ware

         Directly manage daily operations functions within a fast-paced environment with a focus on continuously increasing productivity and efficiency while simultaneously monitoring organizational revenue

         Maintain positive relationships with both new and existing customers, negotiate complex contracts, and work closely with the accounting team in order to manage accounts receivable transactions

         Design and implement comprehensive standard operating procedures in addition to successfully identifying and mitigating potential risk related issues within the organization

         Perform in-depth analysis of business/staff performance, workflow processes, and employee payroll/labor costs along with managing the processing of tax filing and other operational paperwork

         Played a key role in the management of various operational functions within the organization which included creating daily metrics reports and analyzing/reviewing direct mail marketing campaign effectiveness

         Supervised fulfillment department team members which required superior communication abilities, participated in marketing team meetings, and worked closely with the IT department in order to assist with client issues

         Facilitated the completion of payroll within the organization which required entering both employee and contractor compensation data into the internal payroll system (South Ware)

         Utilized superior analytical abilities in order to reconcile settlement transactions and provided guidance to others related to individual deductions, escrows, or garnishments

         Calculated both total gross commissions and net commissions in addition to monitoring the payment to ensure the client company completed transaction funding