Yyyyyy x. yyyyyy

Over seven years of sales, operations management, finance, individual instruction, relationship building, customer service, research, analysis, documentation and administration experience. Self-driven team player with strengths in communication and developing interpersonal relationships. Possess excellent planning, organization, time management and decision-making skills. Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence.

Customer Service Representative, Citi Personal Wealth Management, San Antonio, TX 2014 - Present

       Knowledgeably assist clients with financial decisions involving investments, retirement and other matters.

Customer Service Agent, Piedmont Airlines, San Antonio, TX 2013 - 2014

       Proficiently helped passengers with tickets, reservations & other matters and documented all activities.

       Accurately entered all information into computer.

Team Assistant, People Encouraging People, Baltimore, MD 2011 - 2013

       Expertly managed various administrative matters, screened calls, organized calendars, prepared documents and arranged meetings.

English Teacher, Arabian Education and Training Group, Riyadh, Saudi Arabia 2009 - 2011

       Conducted comprehensive education in English language for Arabic-speaking students.

       Prepared & developed appropriate academic curricula and monitored each student's progress.

North Park University, Chicago, IL

Master of Arts - Education, 2008

Delaware State University, Dover, DE

Bachelor of Science - Aviation Management, 2003

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am contacting you to offer my services and am submitting my resume for your review. In advance, I thank you for your time and consideration.

I have earned both an MA degree in Education and a BS in Aviation Management, and possess more than seven years of sales, operations management, finance, individual instruction, relationship building, customer service, research, analysis, documentation and administration experience. I have also worked internationally, as evidenced by my position teaching English in Saudi Arabia.

I am quite comfortable completing all assignments in the absence of direct supervision, with a primary focus of executing all work on time and in excess of specification.

As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.

Sincerely,

Yyyyyy x. yyyyyy

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