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*** Relocating and available to work in Muskegon or Grand Rapids, MI starting Aug, 22, 2016 ***
Summary of Qualifications
Michigan native (1993 graduate John Glenn High School in Westland) relocating back home.
Award-winning leader, with more than 20 years of valuable, hands-on automotive experience.
World Omni Pinnacle Award and Focus on Excellence Award winner, both in 2013.
Earned awards from Americredit Financial and for Service Excellence from Dollar Thrifty Auto Group.
Stellar listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of team members and clients across.
Areas of Expertise
Revenue Generation Team Building/Leadership Staff Management/Training
Budget Management/P&L Automotive Auctions Strategic Planning
Contract Management Client Relations Problem Solving
Work Experience
Account Administrator II, ADESA Las Vegas Nov. 2014-Present
Establish an auction sale lineup for Capital One, Bank of the West, American Credit Acceptance, ARI, and Prime Acceptance Corp. off lease and repossession vehicles for auction.
Conduct expense auditing, including for sale jackets and CR s.
Perform estimates of reconditioned vehicles, calculating resale value with or without repairs.
Help advertising representatives during the pre-sale and in-sale process, including mechanical estimate pricing and arbitrations.
Field Specialist I (was Field Inspector), JM Family Data Scan Field Services Dec. 2010-Nov. 2014
Started as a Field Inspector, analyzing leased vehicles for mechanical, interior and exterior damage.
Performed inspections for Progressive Insurance and eBay Inspect My Ride while also representing FMC, Chase, Porsche, ARI and repo inspections for Stream & US Bank.
Promoted to audit dealership inventory for multiple flooring line clients such as Toyota Motor Credit; BMW Financial Services; Hyundai Motor Finance; Mercedes Financial; Wells Fargo DS; Manheim Mafs; and VCI, including full inventory count, deal jacket financial review, funding verification and payoff collection.
Work Experience (continued)
Fleet Lease Manager (was Mechanic Shop Manager), Manheim Nevada Auto Auction Feb. 2007-July 2010
Started as Mechanic Shop Manager, leading a diverse team of employees and daily operations, including inspections; estimates; schedules; repairs; and ordering parts.
Promoted to Fleet Lease Manager, administering the weekly sale of bank-owned repossessions, including the order in which sales were set, recon work to be performed, arbitration issues, auditing and aged A/R.
Worked closely with mechanic and body shop, as well as personnel in detail and arbitration departments, to ensure work exceeded customer objectives.
Created an organized, cross-training manual for coordinators that was instituted by the corporate account managers across all U.S. auction locations.
Marshaling Yard Manager, ADESA/AutoVin Aug. 2004-Feb. 2007
Oversaw inspectors that reviewed and estimated a high-volume of vehicles manufactured by Chrysler up for auction using a Windows CE handheld computer with a Mitchell estimating guide.
Performed estimates based on interior or moderate body damage, as well as mechanical problems.
Store Manager (was Theft Repair Specialist), First Choice Solutions Jan. 2001-Jan. 2004
Led a team of professionals to investigate claims, perform installations and exceed customer expectations.
Auto Restorer and Painter, M.A.R.S. of Nevada Jan. 1999-Feb. 2000
Repaired bumpers, leather, paint scratches and minor body damage.
Certificates
Certified Frame Inspector
CPR Certified
Continuing Education and Training
Completed NAAA Automotive Frame and Principles and Qualities of Genuine Leadership courses
Completed Leadership Fundamentals & Civil Treatment for Management Auction Excellence, Manheim
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