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Yyyyyy x. yyyyyy
1633 East Bianchi Road #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include extensive experience providing administrative support in fast paced office environments. I have effectively applied my skills and knowledge toward delivering excellent customer service. To complement this background, I possess strong knowledge of the healthcare industry after completing extensive upper level coursework.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
1633 East Bianchi Road #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
Profile of Qualifications
Strong interpersonal, organizational and administrative skills, key to streamlining office operations and increasing overall efficiency.
Recognized for top notch customer service abilities; proven track record of establishing and maintaining positive client relationships.
Possesses knowledge of the healthcare industry obtained throughout completion of upper level courses.
Education & Professional Development
Vocational Nursing Program Coursework Completed, Gurnick Academy of Medical Arts, Modesto, CA; 2016
Relevant Coursework Completed in basic patient care, laws/regulations, privacy and scope of practice.
A.S. in Interdisciplinary Studies: Mathematics & Science, San Joaquin Delta College, Stockton, CA; 2011-2015
Coursework Completed in Communication, Computer Science, Mathematics, Human Development and Science.
Certified Nurse Assistant License # 00915815, Kash Career College, Sacramento, CA; 2014-2015
Relevant Coursework Completed in HIPAA, facility protocols, safety and patient record documentation.
Home Health Aide license # 00277012, Kash Career College, Sacramento, CA; 2014-2015
CPR, BLS, American Heart Association
Key Areas of Expertise
Administrative Operations Policy Compliance
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Healthcare Knowledge Customer Service
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Interpersonal Communication Organizational Management
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Professional Synopsis
Dublin Toyota Dublin, CA 2005-2006
Automotive Sales Associate
Utilized various strategies to establish positive relationships with clients, build rapport and drive sales revenue growth.
Delivered top notch customer service throughout initial interactions and post-sale follow up.
Utilized negotiation skills to ensure favorable outcome for both parties involved.
Completed administrative tasks, including call management, scheduling and recording customer information.
Continually met and surpassed sales goals.
Tracy Toyota Tracy, CA 2002-2005
Customer Relations Assistant, Sales and Service Departments (2004-2005)
Received multiple merit based promotions due to strong customer service and organizational skills.
Conducted follow-up calls to ensure customer satisfaction, resolving inquiries and assisting with problems appropriately.
Provided top notch customer service; continually recognized for positive feedback on customer surveys.
Service Department Cashier (2003-2004)
Ensured accuracy throughout all data entry and cash management.
Interfaced with customers in person and over the phone, providing excellent support.
Performed administrative tasks, including filing, call management and record keeping.
File Clerk and Receptionist (2002-2003)
Successfully completed administrative tasks while providing customer service.
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