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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 817.874.1966
Profile of Qualifications
Reliable and detail-oriented Administrative Professional with over 17 years of progressive experience in managing business relations at the senior and director levels. Serves as a primary contact for and liaison between managers, sales teams, personnel, clients and vendors. Possesses excellent written and verbal communication skills, problem resolution abilities and a high level of comprehension regarding confidentiality standards. Seeking an Event Planner role that will allow for leverage of expansive skill set and deliver opportunities for continued professional development and growth.
Key Areas of Knowledge & Expertise
Event Coordination & Logistics Executive Project Management Interpersonal Communications Presentations & Public Speaking Budget & Expense Reporting Compensation & Sales Reporting Strategic Planning & Analysis Client Relations Acumen |
Tactical Decision Making Critical Thinking Time Management Organizational Skills Inventory Control Process Improvements Schedule Coordination Contract Negotiation |
Database Administration Computer Software Windows OS Proficient MS Office Suite Google Drive Salesforce.com Sales/Inventory Databases Travel Software |
Professional Experience
Premier Roofing: Office Manager (2015-Present)
Spearhead executive-level administrative functions under little to no supervision with a kind, yet professional demeanor
Offer comprehensive support to the Director of Sales, including scheduling meetings and conferences; also act as an effective intermediary between the Director and core business stakeholders
Supervise a driven team of seven direct and 36 indirect reports; always strive to grow and improve upon management procedures
Work daily with diverse individuals and teams using relationship building and interpersonal skills to deliver top-tier administrative and managerial support
Engage in the development of important business documentation and correspondence
Control facility inventory by coordinating with vendors to secure optimal pricing when placing supply orders; also connect with external vendors including roofing supply companies
Achieved as much as 85% in savings without sacrifice to top quality due to superb negotiation capabilities
Field calls from future clients and route to the appropriate persons or parties; also sort and route all incoming mail
Gather and organize client data in order to effectively draft reports
Sprint: Executive Assistant (2002-2015)
Completed executive-level administrative services with limited direction while maintaining a professional demeanor
Offered all-encompassing support to the Director of Sales, including calendar management for meetings/conferences; also served as an effective liaison between the Director and important business contacts
Supervised seven direct and 36 indirect reports; demonstrated skill in improvising and improving upon management procedures
Scheduled all logistics for meetings and conferences aimed at generating revenue from multi-business opportunities
Organized executive presentations and corresponding peripherals for monthly recognition programs, client meetings and sales management gatherings
Developed and updated reports that pertained to forecasting, compensation, incremental quotas, top opportunities, actuate, sales and performance improvements
Kristina Sullivan
Page 2
Sprint: Continued
Effectively coordinated external business and social events with varying degrees of complexity; included but not limited to quarterly and annual high-level sports events
Processed monthly expense reports with supporting documents and budget code indexes
Arranged all travel and transportation logistics for the department including booking hotel facilities
Fielded all internal office supply orders and maintained a carefully updated inventory of all supplies on hand; efficaciously managed all inventory contacts to ensure clear and continual communication
Created and edited high-level reports/presentations and managed special projects as directed
NEC Business Network Solutions, Inc.: Executive Assistant (1998-2002)
Performed duties for a leading provider of end-to-end voice, data and video communication network solutions
Prepared annual sales and budgetary reports to ensure adherence to divisional and company deadlines
Managed all Accounts Payable and invoice coding functions
Scheduled and organized complex activities including Senior Management meetings, travel, completion of expense reports and other departmental activities as specified
Worked to manage sensitive documents, materials and projects in accordance with confidentiality standards
Created high-caliber visual presentations for the Senior Vice President and other management team members
Answered SVP-directed phone calls; took messages and fielded/replied to all routine and non-routine questions
Determined priority levels for all correspondence directed at the SVP; organized and prioritized high volumes of correspondence with strong attention to detail to ensure each piece of outreach received the proper follow-up
Assisted IT and SVP in the management of all business contacts; included the handling of confidential and non-routine information
Designed and generated correspondence including memos, charts, tables, graphs and business plans
Interacted with individuals at all levels of the organization; worked both autonomously and within cross-functional teams to complete special projects
Planned and coordinated multiple company-wide events including all logistical elements
Airbase Services Inc.: Office Manager (1994-1998)
Controlled clerical functions for a top-notch manufacturer of commercial and industrial machinery
Maintained numerous federally-regulated repair manuals subject to frequent audit by the FAA; implemented staff policies and procedures as needed and added them to the manual to ensure consistency across all repair staff levels
Handled all new hire documents including applications, mandatory drug test paperwork and benefits forms
Awards & Honors
Received the Circle of Excellence Award three times during tenure with Sprint
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