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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



Summary of Qualifications


         Personable sales and marketing leader with a consistent, proven track record of performance.

         Experience training and managing team members to provide an exceptional service experience.

         Solid time management, attention to detail and organizational skills, including prioritizing tasks.

         Proficient with Microsoft Office Suite; PeopleSoft; and Point of Sale (POS) systems, including HarborTouch.

         Stellar experience with Fire Alarm Systems, CCTV, IP Video and access control and intrusion systems.

Areas of Expertise


New Business Development Customer Service Team Leadership/Management

Client Acquisition Operations Management Staff Training

Policies & Procedures Inventory Control Interviewing & Hiring

Strategic Planning Budget Management Marketing/Advertising

Community Relations Purchasing Vendor Relations

Professional Experience


President, Mystik, Inc. Orlando, FL 1995-Present

         Lead a retail store that specializes in selling American made tobacco products, including eight employees.

         Build relationships with manufacturing contacts abroad for product development and direct shipping, as well as private individual artisans.

         Analyze industry trends to remain competitive and expand product offerings as needed.

         Manage all advertising initiatives, including billboard, radio, magazine and social media.

         Oversee all purchasing strategies for domestic and international goods, supplies and services, including negotiating favorable agreements with vendors.

         Recruit candidates for employment opportunities and hire associates that are an ideal fit.

         Coordinate shipments and deliveries, including working closely with vendors and transport companies.



         Increased sales from $0 to nearly $1 million annually.

         Grew retail space from 1,200 square feet to 3,600 square feet.


President, Mystik Glass 1998-2002

         Sold and distributed products to tobacco shops in the Southeast, as well as wholesale distributors.

         Build and maintained an ecommerce site as well as a catalog to promote products.

         Create direct mail campaigns and also participated in trade show so new clients.

         Worked directly with the Production Team to create unique, brand-specific styles.


Store Manager, Tela Ropa Inc. Pittsburgh, PA 1992-1995

         Led a store that generated over $3 million annually in sales and also managed a staff of 22 personnel.

Education and Training


BA, English, Creative Writing, with a minor in Germanic studies, University of Pittsburgh

Certificate in Word and Excel, University of Central Florida

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