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Yyyyyy x. yyyyyy
Xxxxxx, PA xxxxxx xxx-xxx-xxxx ∙ abc@xyz.com
Customer-Focused Professional
Results-minded and solution-focused customer service professional with strong problem-solving skills. Track record of identifying process improvement opportunities. Seeking an opportunity in banking.
Areas of Expertise
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● Customer Interactions |
● Retail Sales |
● Process Improvement |
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● Project Participation |
● Office Administration |
● MS Office |
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Education
A.S. Associate in Arts--Business with Honors | Xxxxxx, PA 2016
Awards & Distinctions
Dean s List for nine semesters
Experience Highlights
MODELL S SPORTING GOODS, Xxxxxx, PA, 2016-Present
Lead Cashier
Facilitate customer experience, including resolving concerns. Responsible for cash and credit drawer audits. Train new team members.
Key Accomplishments:
● Placed in top 3 on company sales competitions.
URBAN STEM STRATEGY GROUP, Xxxxxx, PA, 2011-2016
Office Clerk
Organized robotics competitions, including creating project tracking and promotional materials. Collaborated with education and corporate partners to secure support of events.
SECONDARY ROBOTICS INITIATIVE/SCHOOL DISTRICT OF XXXXXX, Xxxxxx, PA, 2010-2011
Intern
Created spreadsheets, answered phones, completed office tasks.
Community Leadership
NORTHEAST HIGH SCHOOL ROBOTICS, Xxxxxx, PA, 2011-2017
Assistant Coach
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Supported
students interested in STEM programs, including training on equipment and
organizing trips to competitions.
▪ Leading cashier operations, including till audits, customer satisfaction, and training
▪ Organized robotics events for high school students
▪ Led students to STEM programs and taught basic robotics skills
In addition, I possess outstanding time-management skills and work well in team-driven environments. You will find me to be a highly productive individual, quick to grasp essential procedures and protocols, and possessing the stamina to do whatever it takes to complete the task set before me.
Should these characteristics and a solid work ethic be a good fit with your company, I would look forward to an opportunity to discuss my qualifications in detail. Until then, thank you for your time and consideration.
Sincerely,
Yyyyyy x. yyyyyy
Enclosure
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