Personable healthcare leader with a proven track record of communicating effectively with patients and healthcare colleagues, including physicians.

  Outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders over the telephone.

  Excellent administrative skills and experience handling confidential and sensitive information.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Demonstrated ability to manage medical documents and clinical related tasks such as prescriptions and medical records, with experience using electronic medical record (EMR) systems.

  Proactively identified and resolved problems real time using strong judgment and people skills.

  Proficient with Microsoft Office Suite and can type at least 50 words per minute.

Resident Care Aide, United Methodist Retirement Communities Chelsea, MI Sept. 2015-Present

  Build and maintain positive communications with residents of this retirement community.

  Work effectively with a diverse team of colleagues in a fast-paced, ever-changing environment.

  Administer prescription medication to residents according to strict physician guidelines.

After Hours Scheduling Coordinator, Right At Home Jackson, MI                                       Jan. 2015-Mar. 2015

  Working from home (telecommuting), played an integral role at this home health care service provider.

  Used an online computer system and communicated effectively over the telephone.

Office/Medical Assistant, Dr. Bharti Sachdev, MD Jackson, MI                                       Jan. 2011-May 2012

  Provided valuable, hands-on administrative and clinical support functions to the physician.

  Performed EKG s and Pulmonary Function Tests (PFTs) according to physician instructions, and also recorded patient medical history, including checking vitals and their vision.

  Showcased strong attention to detail skills to maintain patient records, including pertaining to Medicaid.

Psychiatric Technician, Allegiance Hospital Jackson, MI                                      Mar. 2008-May 2012

  Delivered outstanding service to patients and their families while working closely to support physicians, including checking their vital signs.

  Performed charting and documentation using EMRs across both the adult and geriatric units.

  Maintained responsibility for patient admission and discharge.

Emergency Medical Services (EMS) Basic Certificate; earned 2010
Jackson Community College Jackson, MI

Patient Care, EKG and Phlebotomy Technician Certified and Basic Life Support (BLS) Training; earned 2009
Premier Medical Academy Jackson, MI

Completed courses in Psychology, Human Services, Negotiating Strategies and Computers; earned 2007
Baker College Jackson, MI

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am a personable healthcare leader with a proven track record of communicating effectively with patients and healthcare colleagues, including physicians. I boast outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders over the telephone. I also possess excellent administrative skills and experience handling confidential and sensitive information. Additionally, I boast solid time management, attention to detail and organizational skills, including prioritizing tasks. Among my additional qualifications:

  Demonstrated ability to manage medical documents and clinical related tasks such as prescriptions and medical records, with experience using electronic medical record (EMR) systems.

  Proactively identified and resolved problems real time using strong judgment and people skills.

  Proficient with Microsoft Office Suite and can type at least 50 words per minute.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

517-581-7955