Yyyyyy x. yyyyyy

Project Manager / Scrum Master / Senior Business Analyst

IT Consulting ~ Project Management ~ Business Analysis ~ Requirements Gathering

Project Planning ~ Software Development ~ Team Leadership ~ Training ~ Solution Delivery

         Offer 7+ years experience in project management using RUP, Agile /Scrum, incremental, iterative, and Waterfall methodologies to deliver projects valued at up to $5M and between 12 and 18 months in duration.

         Adept at driving projects throughout full SDLC (software development lifecycle) by expertly balancing multiple time zones, language barriers, and offshore/onshore teams.

         Strong project management and collaborative leadership experience with the ability to identify requirements, allocate resources, and expeditiously facilitate delivery within timeline, scope, and budget parameters.

         Considerable talents in project plan development including schedule, budget, risks, and expenses.

         Excel at interfacing with key stakeholders to control risk and costs, propel forward-moving efforts, and fuel business process improvements across multiple projects simultaneously.

         Able to align, coordinate, empower, and guide cross-functional teams in accomplishing objectives and meeting deadlines in a fast-paced, high-growth, and diverse environment.

         Specialized experience in life insurance, annuities, and financial services including investment banking, capital markets, credit card payments, and regulatory reporting (Basel III, CCAR, and Dodd-Frank).

         Considerable talents in project plan development including schedule, charter, budget, and expenses.

         Extremely well-versed in change control, quality assurance, status reporting, issue resolution, fit-gap analysis, data mapping, defect tracking, UAT (user acceptance testing), and system integration.

         Excel at in-depth business analysis and translating needs into practical, robust, and end-to-end solutions.

Cognizant Technology Solutions (CBC Insurance Prudential Financial), 09/2016 - Present

Senior Business Consultant / Manager

         Manage multiple strategic and complex projects concurrently encompassing implementation of regulatory mandates, firm-wide operational improvement initiatives, enhancement of field/client-facing applications, and onboarding of new products on sales platform.

         Partner with executive management to outline program vision and scope, and create program/project charters.

         Oversee business analysis, process consulting, project management, business rules management, solution design & analysis, operational readiness assessment, and IT service management for Annuities and Insurance department.

         Proactively facilitate discovery sessions with business owners, SMEs and product experts, and cooperate with Legal and Operations department to steer constant regulatory compliance.

         Elicit product specification for new product launches and contribute to consulting engagements related to business transformation, IT process mapping, and business development.

         Provide training and coaching in Scrum, Kanban, and Agile methodology.

         Apply dynamic talents in program management toward managing stakeholder relations, facilitating client workshops, conducting release planning and Sprint planning, steering release management, and orchestrating Agile and Waterfall project management.

         Respond to RFPs and RFIs, participate in competitive benchmarking & analysis, and support market research initiatives to drive new business development.

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NTT Data, Inc. (State Farm Insurance Company), 01/2013 - 09/2016

Project Manager / Sr. Business Analyst / Scrum Master

         Spearheaded projects from initiation through timely and budget-compliant closing for life insurance claim processing and administration solutions.

         Assembled use case diagrams, user interface designs, mock-ups, wireframes, prototypes, context diagrams, process maps, and organizational flow diagrams while working seamlessly with geographically dispersed project team members.

         Led change control through CAB including stakeholder expectations, and obtaining formalized customer acceptance and project close including documenting lessons learned and archiving records.

         Performed UAT, examined incident and problem service tickets, and facilitated resolution according to SLA, ITSM, and ITIL framework.

         Instrumental in project implementation phase and obtained business sign-off on deployed solution.

Barclaycard US, 05/2012 - 01/2013

Business Analyst / Junior Project Manager

         Determined business/functional/non-functional requirements, business rules, and data elements for applications to be used by internal users to enhance project management, project life cycle tracking, and project auditing functions.

         Produced requirements matrix and mapping document for credit card authorization messages from Barclays to TSYS for bank's first private label credit card launch.

         Collaboratively generated project plans, budgets, forecasts, priorities and estimates, and reported progress daily to senior executive management and Director of PMO.

         Played a pivotal role in system design and end-to-end functional testing of enhancements.

         Orchestrated productive work sessions with business and development teams.

Jefferies and Company Inc., 01/2012 - 05/2012

Business Analyst / Data Analyst

         Established requirements for comprehensive investment banking application encompassing products such as financial derivatives, stocks, bonds, equities, mutual funds, fixed income securities, bond trading cycle, bond and equities pricing, portfolio and asset management.

         Exercised strong group leadership skills in conducting JAD sessions with management, SMEs, client, users and other stakeholders to anticipate and resolve issues,

         Streamlined all phases of project by using iterative RUP model, spearheaded all facets of testing, and reported bugs for prompt resolution.

         Employed UML methodology to generate detailed activity diagrams, sequence diagrams, and class diagrams using Visio.

Citigroup Inc., 06/2010 - 01/2012

Lead Business Analyst

         Led team in developing set of 52 applications used by Citi Investment Bank Operations team and investors for securities portfolio management, private equity reporting functions, and transaction management.

         Solicited requirements from business users and subject matter experts, provided design recommendations to business and development teams, created BRD, and ensured rigorous regulatory compliance for each application.

         Performed UAT, effectively managed bug fixes, and efficiently rolled out three product releases on a global scale.

         Methodically implemented business logic, data lineage mapping, and traceability for Dodd Frank regulatory reports.

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         Demonstrated outstanding talents in technical documentation by preparing data flow diagrams, use case diagrams, user interface designs, mock-ups, wireframes, prototypes, context diagrams, process maps, and organizational flow diagrams.

         Facilitated daily status meetings, compiled agendas and status reports, and assigned deliverable deadlines for projects.

Pohjola, 06/2009 - 06/2010

Business Analyst

         Precisely gathered requirements, defined project vision and scope, and prepared BRD and RTM for development of co-branded solution for Pohjola end users and affiliate customers to leverage economies of scale (cost reductions).

         Proficiently devised use cases, functional prototypes, test cases, meeting minutes, and weekly status reports.

         Participated in UAT, training end users, and obtaining final sign-off from client.

MBA, Business Administration

Florida International University, Miami, FL

Bachelor of Technology, Electrical & Electronics Engineering

Vellore Institute of Technology University, Vellore, TN, India

Project Management Professional (PMP) 2016

ITIL v3 Foundations 2016

NTT Data NLCI Project Management Level1- Team Lead 2016

NTT Data NLCI Project Management Level 2- Project Lead 2016

Certified Scrum Product Owner (CSPO) 2015

Certified Business Analyst Professional (CBAP) 2014

Certified Scrum Master (CSM) 2014

Certified Competency in Business Analysis (CCBA) 2013

Certified Associate in Project Management (CAPM) 2012

INS021 (Property & Liability Insurance Principles) 2010

Windows XP/Vista/7/8, UNIX, Linux, Microsoft Project, Visio, SharePoint, Microsoft Office Suite, Oracle, MySQL, IBM DB2, MS SQL Server, RDBMS, Lotus Notes, HP Service Manager, Primavera P6, OPPM, Oracle Unifier, HP Service Manager, Rational Requirement Composer (RRC), ServiceNow, AXIOM SL, Test Link, HP Quality Center, Mercury QC, ClearQuest, JCL, SQL, XML, J2EE, .Net, Java, Toad, HTML, Citrix, SWIFT, Rumba for UNIX, TRAC, Rational Rose, Microsoft Lync, Microsoft Communicator, Telelogic Doors