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Seasoned transportation industry leader with a strong background managing daily logistics and operations.
Valuable, hands-on experience working in a fast-paced, union environment for multiple employers.
Stellar listening, verbal communication and interpersonal skills to gain the trust of key stakeholders.
Excellent safety record and strong knowledge of U.S. Department of Transportation (DOT) regulations for transporting hazardous materials over the road.
Proactively identified and resolved problems in real time in order to implement favorable solutions.
City Dispatcher Charlotte, NC (Sept. 2014-Present)
Lead up to 70 local drivers that make less than truckload (LTL) shipping deliveries and pickups within a 100-mile radius of the terminal in Charlotte, NC.
Showcase strong leadership and organizational skills to dispatch drivers to locations based on deadlines.
Collaborate effectively with inbound dock personnel to ensure products are loaded onto trucks.
Assign drivers to make deliveries or pickup goods from multiple locations.
Terminal Manager Columbia, SC (Jan. 2012-Sept. 2014)
Spearheaded terminal operations, coordinating the transportation of freight by motor carrier.
Led a team that loaded, unloaded, recorded, arranged, routed and delivered incoming and outgoing freight shipments.
Built and maintained positive communications with team members and customers.
Interviewed candidates for employment opportunities and hired personnel that were an ideal fit.
Scheduled and trained personnel, and delegated responsibilities based on existing and future needs.
Analyzed expenses and financial and operations reports to better control costs.
Operations Manager Charlotte, NC (June 2008-Jan. 2012)
Led a team of drivers, dock workers and clerical staff related to maximize their potential and excel.
Managed the loading, unloading and movement of freight in an accurate, timely and efficient manner.
Collaborated with the Terminal Manager to enforce company rules and regulations pertaining to safety, hazardous materials and collective bargaining agreements.
Bell Concrete & Construction Inc. 1998-June 2007
Co-Owner/Partner Mount Holly, NC
Provided high-quality concrete and construction services and expertise to clients.
Managed all aspects of projects, from initial estimates to on-time and on-budget completion.
Oversaw profit and loss for the business, including maintaining equipment or for any new purchases.
Consolidated Freightways 1986-1998
Dock Supervisor (1987-1998)
Led a diverse team of dock and yard employees to complete tasks in a safe and productive manner.
Worked closely with the Operations Manager and other supervisors to achieve daily performance goals.
Part-Time Dock Worker, then Dock Supervisor Trainee (1986)
of Arts (BA), Business Administration, University of North Carolina, Charlotte
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