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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● 270.331.1565 ● abc@xyz.com
Seeking to contribute degree in Healthcare Administration and solid clinical acumen toward supporting a dynamic organization in optimizing performance
Insurance Processing ~ Patient Advocacy ~ Health Education
Clinical Care ~ HIPAA Compliance~ Clinical Documentation
Profile
Well-versed in healthcare administration encompassing billing, insurance, regulatory compliance, EMR/EHR systems, patient relations, and acute care operations.
Highly knowledgeable of Medicaid, Medicare, and third-party provider reimbursement regulations.
Able to analyze existing healthcare practices and recommend process improvements to elevate patient satisfaction while controlling expenses.
Skilled at establishing, implementing and maintaining systems, procedures, and controls to accelerate workflow and elevate quality.
Diligently adhere to strict rules, protocols, and requirements for ethical standards compliance.
Highly regarded for polished interpersonal skills, positive attitude, multi-tasking abilities, confidence, and prioritization skills.
Seamlessly cooperate with multi-disciplinary health care team members to steer collaborative efforts and increase safety and quality of care.
Education
Bachelor of Science, Healthcare Administration, Columbia Southern University, 2017
graduated magna cum laude - 3.84 GPA
Licensed Practical Nurse, Keiser Career College, 2007
Certified Medical Assistant, Pasco-Hernando Community College, 2000
BLS and IV certified
Professional Experience
JSA Healthcare, St. Pete, Florida, 2011-2012
Nurse / Case Manager, Disease Management
Spearheaded disease management and high-risk programs for two clinics serving 150+ patients.
Prioritized patient care needs upon initial visit and communicated with managed care insurance providers to coordinate appropriate care.
Met with patients, family members, and caregivers to discuss treatment plan and ensure unified efforts and transparency.
Performed follow-up of high-risk patients in acute care settings, skilled nursing facilities, and custodial and ambulatory settings.
Demonstrated outstanding clinical expertise in inserting IVs, administering injections and medication administration, and providing sterile wound care.
Continued ►
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JSA Healthcare continued
Educated and informed patients and families regarding HMO benefits, community resources, and referrals.
Fostered effective communication and cohesive efforts with physicians, hospitalists, extended care facilities, patients, and families to optimize clinical outcomes.
Effectively steered smooth patient discharge from medical facilities by orchestrating follow-up appointments, home health care, social services, and transportation services as needed.
Documented and maintained patient information and care plan in EHR and care management systems.
Largo Medical Center, Largo, Florida, 2007-2010
Licensed Practical Nurse
Exhibited clinical proficiency in assessment, diagnosis, care plan development, intervention, and evaluation.
Administered medications and treatments, documented patient care in Meditech system and eMAR, and provided nursing care to medical-surgical and neuro-orthopedic surgical patients.
Systematically monitored, examined, reported, and followed-up on lab data, blood work, and urinalysis.
Thoroughly assessed pre- and post-op patients for complications and interfaced with healthcare team members to ensure appropriate interventions.
West Bay Rehab Nursing, Oldsmar, Florida, 2008
Staff Nurse
Provided comprehensive wound care, catherizations, IV therapy, and medication administration to between 20 and 35 patients, including hospice and mental health patients.
Played an active role in extensively caring for patients recovering from CVAs and orthopedic replacements among 60-bed rehab unit.
Diligently adhered to applicable legal requirements, standards, policies, and procedures such as HIPAA.
Prior background includes role as Certified Medical Assistant for Physicians Association of Florida, and Dr. R. Trevasani, both located in Oviedo, Florida.
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