Office Administration, Correspondence Production, Domestic/International Travel Arrangements, Electronic Payroll, Briefing Package Preparation, Telephone System Management, Web-based Research, EPA Regulations, Purchase Order Preparation, Office Supplies Procurement, Timekeeping

January 1998 Present

U.S. Environmental Protection Agency

Office of Transportation and Air Quality

Washington, D.C.

Hours Worked per Week: 80

Salary: $64,699 Annually

Supervisor: Benjamin Hengst Phone: 202.564.1495 May Contact

Secretary

Successfully gained in-depth knowledge regarding function of EPA, including increased knowledge regarding such areas as fuel economy, contrails, bio-diesel fuel, greenhouse gas emissions and climate change. Adroitly manage multi-line telephone system and field incoming calls from various entities; regularly utilize various help/hot lines to obtain answers to frequently asked questions from callers and assist callers with methodologies for utilizing EPA website.

Additional responsibilities entail screening incoming telephone calls from the press with questions regarding current EPA activities; for inquiries regarding vehicles, often recommend accessing the National Highway Traffic Safety Administration (NHTSA).

Skillfully manage color printing of various briefing packages and ensure materials are prepared in a timely manner, often working within short turnaround timeframes. Regularly called on to utilize expertise and experience to prepare Purchase Orders and carefully choose most cost-efficient office supplies; also serve as office timekeeper and continually submit highly accurate electronic timekeeping reports. Have gained additional experience in preparing materials/schedules/itineraries for domestic and international travel.

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MONTH 1990 MONTH 1996

Mobil Oil

Fairfax, VA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Secretary

In this assignment, skillfully prepared correspondence and performed wide array of other secretarial duties, as directed by organizational management.

MONTH 1989 MONTH 1990

National Electric Manufacturing Association (NEMA)

Washington, D.C.

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Secretary

Expertly assisted in multiple activities associated with presentation of seminars for X-Ray Division of Association; successfully arranged for hotel venue meeting spaces and managed preparation of all meeting materials for participants.

MONTH 1982 MONTH 1987

Building Owners and Managers Association (BOMA)

Washington, D.C.

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Office Manager

Diligently oversaw mailing of books sold by Association, gaining efficiencies by purchasing mailing material in bulk; managed support staff work performance and collaborated with organization providing Community Service work opportunities for youngsters serving sentences for misdemeanor offences. These youngsters assisted in the mailing process of large numbers of Association printed material.

MONTH 1976 MONTH 1980

Urban Services Group

Washington, D.C.

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Secretary

Was responsible for preparing various reports for this environmental consulting firm; provided assistance with bids submitted by organization on contracts published in the Federal Register.

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MONTH 1969 MONTH 1976

St. Stephen and the Incarnation Episcopal Church

Washington, D.C.

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Secretary and Editor

In this assignment skillfully screened incoming telephone calls for Rector and, as needed, referred calls to various social services agencies; continually gained insight into difficulties facing low-income individuals and those who were dependent on public assistance. Responsibilities also included preparing organization newsletter for mailing and was later selected to serve as Editor; in addition was tasked with preparing all needed correspondence.

Trinity Washington University, Washington, D.C.

Bachelor of Arts, Human Relations, 1995

GPA: N/A

Semester/Credit Hours: N/A

Bard College, Annandale-on-Hudson, NY

Studies toward Bachelor of Arts, 1964-1965

I am extremely interested in being considered for the (here, Patricia, you would insert the job title as listed on the Vacancy Announcement to which you are responding) assignment within your organization and am submitting my resume for review. I am particularly focused on utilizing my professional skills and in-depth experiential base in providing exceptional service in an Administrative assignment.

My educational credentials include a Bachelor of Arts in Human Relations from Trinity Washington University in Washington, D.C., and college-level studies at Bard College in Annandale-on-Hudson, New York.

In my current secretarial assignment with the U.S. Environmental Protection Agency in their Office of Transportation and Air Quality in Washington, D.C., I have developed a strong understanding of the functions and responsibilities of the EPA in such areas as maintaining fuel economy, dealing with greenhouse gases and various issues surrounding climate change. For the Agency I am tasked with managing a multi-line telephone system and skillfully fielding incoming calls from various individuals including inquiries from members of the press and other media regarding current EPA activities.

I also manage the printing of various briefing packages and ensure that all ordered materials are prepared in a timely manner, often on very short notice or a very tight turnaround timeframe. I am also tasked with preparing Purchase Orders and in selecting the most cost-efficient office supplies, and serve as the office timekeeper, assuring the submittal of highly accurate electronic timekeeping reports.

Earlier assignments have included serving as a Secretary and Office Manager for multiple organizations over my long-time professional career; I also served St. Stephen and the Incarnation Episcopal Church in Washington as a Secretary, with responsibilities for preparing all needed correspondence, and as Editor of the organizational newsletter.

Throughout my career I have exhibited a commitment to quality. I am confident in my ability to deliver immediate and long-term results and I am eager to discuss how my qualifications match your needs. I look forward to interviewing with you at your earliest convenience and, in advance, I thank you for your time and consideration.

Professionally,

Yyyyyy x. yyyyyy

Attachment

I would like to thank you for providing me the opportunity to interview with you and discuss the (here, Patricia, you would insert the title of the position for which you interviewed) position currently available. Having gained a deeper insight into the assignment requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, I am an enthusiastic, disciplined individual eager to serve as a dedicated member of your staff.  I believe you will find my experience and strong organizational skills vital to your operations and I look forward to contributing.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy