9900 McNeil Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Capable business leader with over 15 years of notable experience, paired with a career background marked by strategic leadership and innovation, as well as development of effective partnerships and collaborations with stakeholders. Achieve or surpass set goals, working collaboratively to foster and sustain important business relationships. Serve as an powerful team leader, thus leading to progression with job roles of increased responsibility. Integrity-driven, focused on garnering positive results. Skilled in independently leading operations for highly-visible, deadline-driven projects to ensure adherence to schedules and budgets. Leverage a professional approach to problem solving and time management to juggle multiple projects at once in fast-paced settings and at all phases of the project lifecycle. Tenacious self-starter, at ease being the foremost contact for project teams in environments marked by ambiguity. Able to influence personnel at all organizational levels; comfortable speaking with executives to achieve compromise that leads to a positive outcome. Seeking a Business Systems Project Specialist role that will allow for use of project management skills and offer opportunities for career growth.

Operations Metrics Analysis | Payment Reconciliation Processing | Accounts Payable Data | Analytical Thinking | GAAP

Business Processes & Systems | Data Collection & Validation | User Acceptance Testing (UAT) | SOX | General Ledger

Metrics Package Monitoring | Business Control & Performance Management | Invoice Induction Administration | Training

Relationship Engagement | Team Leadership | Time Management | Organization | Communication | Attention to Detail

Expresso | eApproval | SAPGUI IBM DataCap Scanning Console Keynote | Apple Numbers, Pages | LiveTime | Radar | SAP R3 LPS IM

PM Merlin Time Management | MS PowerPoint, Excel, Word | Academic Credentials | Oracle PeopleSoft Enterprise 8

  Guide and manage a small team in delivering Accounts Payable support for all North and South America business

  Lead the OCR (Optical Character Recognition) team in P2P (Purchase to Pay) in inducting invoices that come through Apple s systems in paper, email and/or additional, usually electronic formats

  Utilize best practices to manage invoice induction times per service-level agreements (SLAs); excelled in maintaining 13 straight weeks of consistency

  Enact proper business controls through executing indirect procurement SOX controls

  Organize service needs in partnership with other P2P functionalities; also work with business partners to seamlessly implement much-needed process improvements

  Oversee resource allocation, cross-training and performance management in a manner that ensures team success and efficient coverage across the department, particularly during staff shortages

  Managed the majority of a business transfer across continents in a Manager s stead, an intricate effort spanning six months and involved assuaging the anxieties of suppliers and buyers alike

o    Authored process documents, trained replacement staff, cleaned up old accounts,

o    Led weekly calls to ensure the team adhered to all transfer deadlines

  Spoke at an Apple P2P/GFSC Summit in the summer of 2017 to discuss induction percentage success; motivated the Global OCR Team to learn from this success

o    Corrected and offered clarification related to departmental metrics

o    Discovered that automated reports from GBI had been truncated and were both eliminating data and altering metrics, thus making for erroneous reporting

o    Noted consequent discoveries from a Departmental Analyst that had been experiencing the same errors.

  Aforementioned presentation ultimately led to the development of a Global Dashboard

o    Consolidated all data needed to research efficiencies for crafting this dashboard, developed using the Tableau reporting system; use it to drive metrics and efficiencies

o    Tested and rolled this out to three other supervisors in Ireland, Singapore and China; unified globally to resolve the metrics discrepancy for all of the Americas (AMR)

o    Reworked metrics to include a new slide for greater levels of both efficiency and global alignment

o    Additionally, devised a reporting dashboard to help with daily reporting; now serves as a daily to-do list for staff and establishes a global report that is visible to all, useful for improving STP in all corporate regions

Continued

  Researched to reveal that an average of 30 batches per operator per week was also missing from the error-riddled reports due to filtering being completed using company code

o    Delivered conclusive evidence that illustrated the importance of global uniformity in STP reporting

o    Worked in conjunction with stakeholders to develop an understanding free of disagreement regarding the reporting filters being used and data captured being leveraged to measure separate metrics

o    As a result, produced two separate reports for STP and Processor Throughput

  Engaged in three UAT test runs, including a Code Black project

  Tasked as the first person in the company s history to take on this role and its related responsibilities

  Directed operations within a high-volume portfolio

  Called on strong attention to detail in managing aging reports, fielding vendor requests and utilizing Accounts Payable processing functions in SAP, LiveTime, eApproval and DataCap/OCR 


  Served in a key capacity as an engaged member of the Flex OCR team; backfilled work using an application for a supervisory role

  Offered an assortment of fill-in services for five distinctive roles

  Backed up utility, tax and AppleCare payments for out-of-office or backlogged staff

  Employed research savvy to develop heightened efficiency while completing and streamlining tasks; focused primarily on methods that served to bolster levels of quality

  Adhered at all times to strict deadlines when posting payment invoices; bravely rook risks to creatively and comprehensively resolve issues as concerns arose

  Transitioned from this position into serving as OCR Supervisor, which allowed for an increased opportunity to tackle major projects and engage in other high-profile opportunities

Default Accounts Payable Specialist/ Clerk, One West Bank/Financial Freedom, 2009 2012

Customer Service Representative, One West Bank/Financial Freedom, 2008 2009

Accounts Payable Clerk/Office Manager/Training Coordinator, OSI Restaurant Partners, LLC, 2000 2008

Bachelor of Arts, American History, State University of New York at Purchase (Cum Laude, GPA: 3.67)

Foster Care Provider, Xxxxxx Pug Rescue

Volunteer, Preemie Beanies

9900 McNeil Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 19, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any role years of demonstrated Accounts Payable expertise in roles of increasing responsibility and scope with global technology leader Apple.

  I am skilled in working under pressure to surpass both employer and client expectations. My hope is to leverage my acumen in Accounts Payable, along with my project management expertise, to secure a Business Systems Project Specialist position.

  As a professional, I am an expert in key areas including invoicing, reporting, metrics analysis, reconciliation, process analysis and team leadership. I am also well-versed in various technologies, detailed further on my resume. Due to my broad-based skill set, I am often regarded by my colleagues as a go-to person, project leader and overall subject matter expert in this field.

  I am comfortable in achieving greatness, both as a collaborative team member and individual contributor. I interact well with independent and group stakeholders alike.

  I am also highly comfortable in working with partners and executives on a global level to complete large-scale projects in a manner that allows for consistency in company operations upon completion of an important project.

  Additionally, I enjoy speaking at large events to diverse audiences and overseeing operations within large portfolios. I enjoy taking on roles and duties that push my boundaries professionally, as I welcome exciting new challenges and increased levels of responsibility.

  Outside of my career background, I have a Bachelor s Degree, earned with Cum Laude honors. I am a lifelong learner by heart, always willing to educate myself and be educated on emerging processes and forms of technology. I think this will serve me well as I embark on the next adventure in my career trajectory.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume

9900 McNeil Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 19, 2018

Contact Name

Company Name

Address

City/State/Zip Code

Dear _____________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.

Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.

Sincerely,

Yyyyyy x. yyyyyy