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Yyyyyy x. yyyyyy

10057 Lachlan Dr. Xxxxxx, XXXXXX xxxxxx


Summary of Qualifications


  Bilingual (English and Italian) professional with an outstanding ability to read, write and interpret communications in both languages.

  Stellar listening, verbal communication and interpersonal skills to excel in a fast-paced environment.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Demonstrated ability to work well independently as well as part of a team.

  Proficient with Microsoft Office Suite.


Work Experience


Data Editor/Analyst, Apex (Apple contract) Xxxxxx, XXXXXX                          2015-2017  

  Analyzed map data and draw correct inferences to achieve the objective of the analysis.

  Showcased strong communication skills to provide training to staff members on newly-implemented systems.

  Performed research during special projects and tracked events impacting customers.


Ads Quality Rater, Zero Chaos (Google Contract) Virginia Beach, VA 2011-2012

  Tracked the visual quality and content accuracy of Google advertisements in both English and Italian.

  Generated reports in an accurate, timely and efficient manner.

Insurance Evaluator, All-4-One Home Healthcare Services 2010-2011

  Communicated effectively over the telephone with key stakeholders.

  Completed administrative tasks such as administering payroll; scheduling medical assistants; and entering data.


Military Service


Administrative Assistant, U.S. Navy, Fleet and Family Support Center (FFSC) La Maddalena, Italy 2003-2006

  Answering incoming telephone calls, including scheduling appointments.

  Provided support to resolve emergency trouble calls.


Education and Training


Bachelor s Degree and Diploma of Interpreter, Sassari, Italy; earned 1993


CPC (Certified Professional Coder)-A (Apprentice) Certificate; earned 2011




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