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Bilingual (English and Italian) professional with an outstanding ability to read, write and interpret communications in both languages.
Stellar listening, verbal communication and interpersonal skills to excel in a fast-paced environment.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated ability to work well independently as well as part of a team.
Proficient with Microsoft Office Suite.
Data Editor/Analyst, Apex (Apple contract) Xxxxxx, XXXXXX 2015-2017
Analyzed map data and draw correct inferences to achieve the objective of the analysis.
Showcased strong communication skills to provide training to staff members on newly-implemented systems.
Performed research during special projects and tracked events impacting customers.
Ads Quality Rater, Zero Chaos (Google Contract) Virginia Beach, VA 2011-2012
Tracked the visual quality and content accuracy of Google advertisements in both English and Italian.
Generated reports in an accurate, timely and efficient manner.
Insurance Evaluator, All-4-One Home Healthcare Services 2010-2011
Communicated effectively over the telephone with key stakeholders.
Completed administrative tasks such as administering payroll; scheduling medical assistants; and entering data.
Administrative Assistant, U.S. Navy, Fleet and Family Support Center (FFSC) La Maddalena, Italy 2003-2006
Answering incoming telephone calls, including scheduling appointments.
Provided support to resolve emergency trouble calls.
Bachelor s Degree and Diploma of Interpreter, Sassari, Italy; earned 1993
CPC (Certified Professional Coder)-A (Apprentice) Certificate; earned 2011
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