• Top Performer who offers a record of proven career results, and who makes sound decisions to reflect positively on core operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
• Visionary Professional who rises above challenges to increase revenue, streamline processes, improve efficiencies, and drive winning outcomes while leading large-scale projects and implementing efforts to boost the bottom line.
• Excellent Communicator who builds and sustains synergistic relationships with C-level executives, business decision-makers, cross-functional teams, vendors, and customers; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to uphold a positive workplace at all times.

Specialist Franchise Revenue Management Operations (2012 Present)

  Capitalize on the opportunity to lead forward-thinking daily revenue management operations within a high-volume hospitality environment, including consistently building and sustaining beneficial vendor relations to grow business.

  Deliver results-generating advisement rexxxxxxrding revenue management to 500 franchise hotels to enhance hotel compliance and achieve revenue xxxxxxins, and further use resources to plan and coordinate tasks to attain objectives.

  Successfully produced $2.6 million in revenue year-to-date.

  Created and implemented new brand initiatives to boost the bottom line.

  Optimized administrative efficiency by collecting essential documents per key goals

Coordinator Centralized Revenue Management Services (2012 2013)

  Utilized broad scope of industry knowledge toward efficiently analyzing competitive pricing, supply and demand, and market conditions to profitably position and establish room pricing within a highly competitive hospitality market.

  Enforced compliance reviews to maintain Best Rate Guarantee.

  Effectively ensured accurate pricing changes and systems configuration.

Sales Associate

  Maximized bottom-line performance by directing fast-paced shift operations to ensure continued store-wide efficiency, profitability, and productivity, including actively cultivating a strong company image with superior quality.

  Demonstrated experience in accurately assessing customer needs to offer products and / or services to meet goals.

  Improved competitive position in market by expertly leading retail sales pricing assessments.

  Continually promoted a dynamic retail environment via profit-generating merchandise displays.

Operations Manager

  Played a vital role in conducting targeted national sales calls to increase gross revenue, including continually ensuring seamless operations by proactively resolving challenges to consistently deliver excellence in top services.

  Increased gross revenue 10% to 15%.

  Provided key product installations support.

  Accurately entered and invoiced high-volume orders.

Bachelor of Science in Hospitality Management University of Central Florida

Revenue Management Academy I / II ￨ ROS New User ￨ ROS Advanced User Stardorm

Excellent Professional References Provided Upon Request