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- Recognized Pioneer in Private Cloud Applications in Low-Bandwidth Situations who xxxxxxs recognized by Sprint on a nationwide level for Mobile Workforce Applications in a large-scale and geographically dispersed organization.
- Dynamic Leader who offers a background in managing Help Desk Operations with 6,500+ users worldwide; has directed high-profile Application Projects such as SAP MS Dynamics and EMR / EHS LIS WMS; and pioneered Electronic Signature Capture while showcasing talent with ICD-9 and ICD-10, HIPAA, HIE, and HL7 Applications.
- Visionary Professional with commendable accomplishments across global IT operations initiatives, and who can rise above challenges to increase revenue, streamline processes, reduce key costs, and drive winning outcomes.
- Top Performer who boasts above-average career results, and who can make decisions to reflect positively on IT operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
- Excellent Communicator who builds and sustains synergistic relationships with globally based C-level executives, senior-level management, IT / business operations professionals, and clients / customers; who excels in both autonomous and collaborative work environments; and who leads dynamic staff by example and with integrity.
Chief Information Officer ￨ Founder ￨ Partner
Capitalized on the opportunity to lead the start-up and successful operations of a recognized private Cloud MSP specializing in healthcare MSP with HIPAA compliance, including working with Genoa Healthcare and others.
Applied strong leadership talents toxxxxxxrd directing critical facets of IT, compliance, and reporting to the Board.
Directed operations offering services such as VolP with 5,000+ end points; servers, VMs, GDR, and backups; XXXXXXN, MPLS, and Bandwidth to intra Fuse sites and global customers; routing and routers; firexxxxxxlls; WiFi; full PCI compliance; and all phases of support, desktop, usability, and printers.
Grew company from start-up to a $20 million organization with 40+ employees worldwide.
Spearheaded results-focused consultative services and CIO-for-hire with specialized solutions.
Chief Information Officer
Strategically steered a rapidly expanding specialty pharmacy, including directing business growth initiatives within specific niche areas while concurrently handling comprehensive IT / IS with 950+ users across 28 states.
Consistently developed solutions with limited resources and difficult requirements to meet or exceed objectives.
Served as HIPAA Security Officer, and directed EMR and LIS installations with interfaces to healthcare providers.
Grew this nationwide specialty pharmacy across almost all 50 states.
Led IT through financing by leveraging technology and Cloud for 40% annual growth.
Challenged to create a HIPAA-approved environment during cost-conscious early days of operations.
Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx
Chief Information Officer ￨ CTO
Utilized broad scope of industry knowledge toxxxxxxrd directing forxxxxxxrd-thinking beverage distribution operations with $350+ million annual sales in the Pacific Northwest, including driving business growth by managing forecasting and financial performance of the large-scale unit with an annual budget of $5+ million.
Recruited, trained, mentored, and managed a results-generating team of 20 ranging from desktop to development, along with managing development of homegrown applications, point-of-sales, and data collection / xxxxxxrehousing.
Implemented automated Salesforce tools, handhelds, and PDAs.
Honored with a Can Do! Axxxxxxrd for creativity and follow-up initiatives.
Promoted quality services among 850+ total users with 500+ mobile / only users.
Led XXXXXXN initiatives encompassing Frame Relay, VPN, and T-1 / VolP to various Alaska and Xxxxxx sites with targeted network and telecom functions highly available and secure with terrific fault tolerance.
Successfully directed entire IS group, formation, and implementation of a help desk, including setting up performance criteria and user expectations.
Network Support Supervisor
Maximized operations success by directing comprehensive initiatives across an IDN2 region of the Northwest, including recruiting, training, and managing staff across a network of 1,800+ users and 58 servers.
Led all IT efforts in area hospitals for CHI in Ontario, OR, Baker City, OR, and Nampa, ID.
Senior Microsoft Engineer
Played a vital role in handling details-focused escalations from first-level support for the entire world on all Hewlett Packard Network printers and print servers, including troubleshooting Microsoft and Novell O/Ss and NOSs.
Demonstrated experience in performing firmxxxxxxre revisions and tested various suitability and compatibility issues.
Recreated and troubleshot XXXXXXN, routing, and TCP / IP issues.
Wrote Read Me s, performed all beta testing, and ran lab for customer issue testing.
Personally handled all large accounts, including Boeing, Chevron, Coca-Cola, and Jet Propulsion Labs.
Master of Business Administration University of Xxxxxx
MCSE+ ￨ MCDBA ￨ CNA ￨ A+
Cisco ￨ COBOL ￨ CHI ￨ HP3000 ￨ Mainframe ￨ Enterprise Operations ￨ VPN ￨ VolP ￨ T-1
Networks ￨ Novell ￨ Print Servers ￨ Routing ￨ TCP / IP ￨ Telecom ￨ XXXXXXN ￨ Windows Server
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rexxxxxxrding career with your company, and can offer cross-functional experience in IT Operations Management, Mobile Workforce Applications, Private Cloud Applications, Help Desk Operations, Global End User Support, and Multi-Project Management. I am also well-versed in Start-Up Operations, Team Building / Training, Strategic Analysis / Planning, IT Trends Tracking, Accounting / Billing, Security, and Compliance, among other areas.
To complement my background, please note that I attained a Master of Business Administration from the University of Xxxxxx and a Bachelor of Science in Graphic Arts from the University of Houston. I also hold MCSE+, MCDBA, CNA, and A+ credentials.
Recently, as CIO / Founder / Partner of Fuse Networks, I expertly led the start-up and successful operations of a recognized private Cloud MSP specializing in healthcare MSP with full HIPAA compliance, including successfully working with Genoa Healthcare and others. Within this role, I directed all facets of IT, compliance, and reporting to the Board.
A sampling of my achievements included:
Spearheading results-focused consultative services and CIO-for-hire with specialized solutions.
Growing the company from start-up to a $20 million organization with 40+ employees worldwide.
Directing operations offering services such as VolP with 5,000+ end points; servers, VMs, GDR, and backups; XXXXXXN, MPLS, and Bandwidth to intra Fuse sites and global customers; routing and routers; firexxxxxxlls; WiFi; full PCI compliance; and all phases of support, desktop, usability, and printers.
[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.
I look forxxxxxxrd to hearing from you, and thank you in advance for your careful consideration.
Yyyyyy x. yyyyyy
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