- 4 Wagner Court Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Product Development R&D Regulatory Compliance

(Food Science/Manufacturing)

Qualifications Profile

    Highly self-motivated and results-driven professional with more than 4 years providing high-performance sales and operations support, customer service, regulatory and standards compliance, R&D, and Product Development support in the retail, food production, and healthcare industries.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Flexible with quick learning abilities to reach high productivity levels in fast-paced work environments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities and demographics.

Key Expertise

    Marketing & Sales (Trad. & Online)

    Product Development

    Sales Management Support

    Account Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Policies & Regulatory Compliance (i.e. OSHA, Environment Law, US-FDA, Food Safety, etc.)

    Merchandise Inventory Management

    Research & Development Support

    Process/Workflow Improvement

    Inter-Office / Agency Coordination

    Staff Supervision & Training

    Records & Document Management

    MS Office, Adobe Creative Suite

    Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

Sales Operations Support

    Delivered outstanding customer service support to the Branch Manager in promoting and selling Reebok products.

    Monitored merchandise inventory ensuring availability of fast moving items to ensure continued customer patronage.

    Created and produced all ice cream products sold at 55 Exchange, providing excellent service delivery to customers in purchasing products (ice cream, milkshakes, coffee chillers, and smoothies).

    Assisted account managers in building and sustaining customer relationships to maintain loyalty.

    Managed the register, organization and restocking of supplies, and 3^rd party maintenance of production equipment.

Compliance Management Support

    Oversaw compliance with standards and regulatory mandates in maintaining a safe work environment and in providing client services and products, ensuring clinical trial fulfillment in ArtCraft Health to the satisfaction of customers.

    Conducted medico-legal reviews of products/services to ensure compliance with government and industry regulations.

R&D and Product Development Support

    Documented and presented new products and services from cross-functional and inter-departmental brainstorming sessions aimed at improving product features, packaging, processes, and brand recognition of food items.

    Conducted comparative food and beverage testing, as well as research into new production technologies, competitor practices, manufacturing techniques, and overall industry trends to maintain competitive advantage in target markets.

Work History

Store and Production Intern, 55 Exchange Ice Cream Ÿ Clemson, SC Spring Semester, 2016

Client Servicers & Production Intern, ArtCraft Health Ÿ Flemington, XXXXXX May 2014 Dec 2015

Assistant Manager/ Sales Associate, Reebok/Rockport Ÿ Flemington, XXXXXX Jul 2012 Aug 2014

Sales Associate, Polo Ralph Lauren Ÿ Flemington, XXXXXX Nov 2008 Aug 2009

Education & Credentials

CLEMSON UNIVERSITY Ÿ Clemson, SC (2013 - 2016) | Wilkes University Ÿ Wilkes-Barre, PA (2010 2012)

B.S. in Food Technology, Emphasis on Nutrition, & Chemistry

Awards & Recognition

    Won 1st place for new product development competition following DuPont rules in spring 2016,

Community Involvement

    Volunteer: Meal-on-Wheels

    Volunteer: Clemson Farmers Market, analyzing caffeine levels in Red Bull vs Coke in HPLC

    Member: Clemson Food Science Club, marketing ideas for improving Clemson s food science department

    Fundraiser: LLS