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- 4 Wagner Court Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Product Development R&D Regulatory Compliance
Highly self-motivated and results-driven professional with more than 4 years providing high-performance sales and operations support, customer service, regulatory and standards compliance, R&D, and Product Development support in the retail, food production, and healthcare industries.
Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.
Flexible with quick learning abilities to reach high productivity levels in fast-paced work environments.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Strong interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities and demographics.
Marketing & Sales (Trad. & Online)
Sales Management Support
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Policies & Regulatory Compliance (i.e. OSHA, Environment Law, US-FDA, Food Safety, etc.)
Merchandise Inventory Management
Research & Development Support
Inter-Office / Agency Coordination
Staff Supervision & Training
Records & Document Management
MS Office, Adobe Creative Suite
Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing
Sales Operations Support
Delivered outstanding customer service support to the Branch Manager in promoting and selling Reebok products.
Monitored merchandise inventory ensuring availability of fast moving items to ensure continued customer patronage.
Created and produced all ice cream products sold at 55 Exchange, providing excellent service delivery to customers in purchasing products (ice cream, milkshakes, coffee chillers, and smoothies).
Assisted account managers in building and sustaining customer relationships to maintain loyalty.
Managed the register, organization and restocking of supplies, and 3rd party maintenance of production equipment.
Compliance Management Support
Oversaw compliance with standards and regulatory mandates in maintaining a safe work environment and in providing client services and products, ensuring clinical trial fulfillment in ArtCraft Health to the satisfaction of customers.
Conducted medico-legal reviews of products/services to ensure compliance with government and industry regulations.
R&D and Product Development Support
Documented and presented new products and services from cross-functional and inter-departmental brainstorming sessions aimed at improving product features, packaging, processes, and brand recognition of food items.
Conducted comparative food and beverage testing, as well as research into new production technologies, competitor practices, manufacturing techniques, and overall industry trends to maintain competitive advantage in target markets.
Store and Production Intern, 55 Exchange Ice Cream Clemson, SC Spring Semester, 2016
Client Servicers & Production Intern, ArtCraft Health Flemington, XXXXXX May 2014 Dec 2015
Assistant Manager/ Sales Associate, Reebok/Rockport Flemington, XXXXXX Jul 2012 Aug 2014
Sales Associate, Polo Ralph Lauren Flemington, XXXXXX Nov 2008 Aug 2009
Education & Credentials
CLEMSON UNIVERSITY Clemson, SC (2013 - 2016) | Wilkes University Wilkes-Barre, PA (2010 2012)
B.S. in Food Technology, Emphasis on Nutrition, & Chemistry
Awards & Recognition
Won 1st place for new product development competition following DuPont rules in spring 2016,
Volunteer: Clemson Farmers Market, analyzing caffeine levels in Red Bull vs Coke in HPLC
Member: Clemson Food Science Club, marketing ideas for improving Clemson s food science department
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