Sales / Marketing | New Business Development | Strategic Analysis | VIP Client Relationships | Trends Tracking

Promotions | Advertising | Contract Negotiations | Short- / Long-Term Planning | Team Building | Social Media

Program Development | Customer Service | Event Planning | Incentive Referral Programs | Key Communications

• Top performer who makes decisions to reflect positively on large-scale operations success in alignment with a company s vision, value, and goals, and showcases an ability to see the big picture while driving core sales.
• Excellent communicator who seamlessly liaises among executive-level management, peers, stakeholders, and clients, and builds valuable relations with industry influencers and partners to exceed overall objectives.
• Ambitious self-starter who excels at analyzing client needs, identifying lucrative business growth opportunities, capturing and retaining clientele, and attaining company leverage to maximize revenue.

Head of VIP Guest Services

  Spearhead client-focused VIP guest service initiatives while implementing new systems and procedures to boost success and further refine a marketing host program for enhanced structure and performance results.

  Lead an increase in bottle sales revenue from last year s numbers 9% and improve overall data collection.

Director of Marketing

  Direct forward-thinking marketing initiatives, including implementing a new host program while developing a dynamic incentive referral program that has boosted profits and new customer acquisitions.

  Bridge the gap and introduce new clientele between the nightclub and gentlemen s club relationships.

  Lead targeted increases in brand exposure and market share to optimize the bottom line.

Director of VIP Marketing & Customer Development

  Capitalized on the opportunity to lead a client-focused team of 30+ promoters and hosts in achieving sales goals and exceeding quotas, including cost-effectively managing a large-scale promotional budget while consistently leveraging multifaceted resources to reduce costs while maximizing team effort and performance.

  Recognized for excellence with rapid promotion to Director within only four months of joining company.

  Conceptualized, developed, and implemented new customer acquisition and retention programs, along with boosting market presence by handling all social media management and promotions and key advertising.

  Optimized use of resources to attain goals by scheduling and managing weekly outreach and promotional events, along with handling nightly programming and formatting to drive traffic and exceed all revenue goals.

Director of VIP Services

Kiss & Fly | RDV Nightclub | Beaumarchais Brasserie

  Strategically steered a top-performing team in meeting and / or exceeding VIP guest goals, including producing $6+ million in sales between venues while coordinating a lucrative customer development program.

  Conceptualized, developed, and implemented innovative events to gain a competitive edge within a rigorous Xxxxxx marketplace, including booking special evenings and promotions to boost brand image.

Lead VIP Host | Marketing Executive

  Maximized bottom-line performance by directing a results-generating new customer development program, including nurturing business relationships for a strong referral base, acquiring and maintaining a growing customer database, analyzing consumer spending habits, and presenting short- / long-term strategies.

  Improved business results by booking various Xxxxxx City-based special events and promotional initiatives.

VIP & Marketing Executive

  Led targeted decision-making in the implementation of a new customer development program, including tracking employee production and consumer spending to achieve program goals while developing and presenting short- / long-term marketing strategies to senior-level management to increase overall sales.

Senior VIP Executive Host

  Built and sustained mutually beneficial VIP client relations by coordinating strategic initiatives within a new customer development program, including producing $1+ million in revenue in first year of employment.

  Expertly booked special events and promotional opportunities to benefit the brand image and drive sales.

VIP Host

  Played a vital role in leading new customer development programs for these two high-profile Las Vegas establishments, including proactively acquiring and maintaining a consistently growing customer database.

  Delivered exceptional customer experiences by managing all facets of customer service and guest relations.

Undergraduate Studies (3.5 GPA)

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Proprietary Databases | Social Media | Internet Applications

FutureLearn Online Studies People Management | Cyber Security

Xxxxxx Cares

Anthony Robbins Research & Events Organization

Excellent Professional References Provided Upon Request