• Over 25 years of experience increasing efficiency within fast paced healthcare, human resources and professional development environments.
• Proven track record of overseeing all human resource services, including employee relations, recruitment, benefits administration and adherence to company policies.
• Experienced in overseeing financial operations, to include accounts payable/receivable management, expense report generation and payroll processing.
• Dynamic interpersonal communication skills, key to interacting with staff, clients and upper management.

Cleveland Cord Blood Center, Cleveland, OH 2007-Present

Director of Administration

• Fulfill key leadership position, with associated responsibilities including coordination of daily office and blood bank operations.
• Provide top notch administrative support to maximize efficiency throughout all processes.
• Demonstrate strong leadership skills while motivating and coaching administrative staff members.
• Utilize knowledge of human resource services to successfully process payroll, administer benefits, oversee employee relations and manage staff performance.
• Heavily involved in new employee on boarding, including recruitment, interviewing and training.
• Raise program awareness throughout effective community outreach and fundraising initiatives.
• Responsibilities include calendar management, budgeting and accounts payable/receivable oversight.

Case Western Reserve University, Cleveland, OH 2006-2008

Fellowship Program Coordinator

• Contributed extensively to program development while simultaneously providing administrative support for 10 physicians training in hematology and oncology.
• Maintained policy compliance while thoroughly documenting all activities.
• Implemented highly effective training initiatives for Division Assistants.
• Heavily involved in grant preparation, submissions and post award processes.

University Hospitals of Cleveland, Cleveland, OH 1998-2005

Office Coordinator

• Demonstrated strong leadership and administrative skills while overseeing daily operations of 5 staff members, as well as payroll processing, scheduling and performing office tasks.
• Streamlined process improvement initiatives, resulting in increased efficiency throughout patient record management, insurance verification and billing.
• Utilized strong communication skills to interact with Division Chief, medical staff, nursing personnel, healthcare providers, pharmacies and patients.

Fairmount Medical Center, Worker s Compensation Collections, Mt Sinai Medical Center 1995-1998

Administrative Assistant

Menorah Park/Stone Gardens, Parkland Center, Home Health Care Agencies 1992-1996

State Tested Nursing Assistant

Master of Business Administration (MBA), University of Phoenix; In Progress

Bachelor Degree in Business Administration, University of Phoenix; 2011

Associate Degree in Business Administration, University of Phoenix; 2008