Yyyyyy x. yyyyyy

Driven, focused, and knowledgeable Strategic Leader with 15+ years of experience and a proven ability to lead others and oversee daily technical operations within fast-paced environments. Experienced in leading technical projects, identifying project requirements, and managing project timelines. Highly adept in improving operational productivity in addition to maintaining strong communication with co-workers, staff, vendors, and members of executive management.

Technical Project Management Technical Support Requirements Gathering Decision Making

Hardware/Software Systems Conflict Management Process Improvement Customer Retention

Timeline Management Attention to Detail Oral/Written Communication OS Environments

  Directed technical and project management functions within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Oversaw complex technical projects which included identifying project requirements, creating innovative designs, and developing software systems

  Played a lead role in installing software systems, configuring systems based on client needs, and maintaining both client and server side systems

  Worked closely with internal technical teams, monitored project timelines/deadlines, and updated clients on project status

  Recognized as Business Objects Administrator which requires managing server tasks, scheduling reports, and monitoring user security/licensing

  Provided technical support for several production applications, identified potential areas of improvement, and created innovative operational processes

  Coordinated technical and operational functions within the organization which included identifying and resolving system issues along with planning system implementations/upgrades

  Wrote detailed technical documentation for various systems, created studies in Access and Oracle Clinical for trial studies, and obtained project/trial requirements

Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in technical and project management roles with experience in designing and implementing complex software systems, gathering project requirements, and monitoring project timelines and/or deadlines. In addition, I have a strong background in providing technical support in regard to various software and/or hardware systems.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy