Yyyyyy x. yyyyyy

Quality Management Executive

Operations ~ Program Launch & Administration ~ Quality Engineering ~ Risk Management

Start-Ups ~ Team Leadership ~ New Model Launches ~ Supplier Management ~ Customer Relations

• Demonstrated ability to set up, implement, and administer comprehensive quality systems, interpret complex specifications, and devise quality procedures and work instructions.
• Extensive talents in directing large-scale initiatives and leading cohesive and cross-functional teams in achieving quality goals in alignment with demanding budgetary, timeline and quality criteria.
• Adept at root cause analysis, troubleshooting, and fostering strong relationships with suppliers to achieve and maintain quality requirements.
• Possess dynamic communication, negotiation and interpersonal skills which are instrumental to productively interfacing with all business and project stakeholders.

         Extremely well-versed in APQP, PPAP, FMEA, automotive quality management systems (QMS), standard operating procedures (SOPs), 8D problem solving method, and new model reviews.

         Significant expertise in supplier relations, audits, inspections, training and development, performance management, customer service excellence, and driving measurable process improvements.

Fluid Routing Solutions, Lexington, TN, 2014 to Present

Program Launch / Engineering Services Manager

         Spearhead APQP process for large complex projects and ambiguous new model launches at TS 16949 certified manufacturing plant and technical center.

         Align, mobilize, and direct high-performance launch team to support quality control activities and engineering services including new product review (NPR).

         Join forces with site customer quality engineering, product engineering, and manufacturing staff to develop and execute quality control system for new product launches.

         Actively participate in root cause analysis, corrective action, and continuous improvement activities.

         Collaborate with technical teams and sales/marketing to craft compelling proposals and prototypes for new business opportunities.

         Conduct internal audits for quality and environmental management systems, LPAs, and safety audits.

Tenneco Inc., Hartwell, GA, 2013 to 2014

Customer Quality Engineer

         Guided all customer quality-related communications, databases and activities from PPAP submission through warranty for GM, Chrysler and TRW.

         Exhibited well-developed skills in root cause identification, corrective/preventive action, PPM reduction, DFMEA review, PFMEA development, revisions, internal systems audits, and customer audits.

         Contrived control plans, work instructions, quality standards, and GP-12 requirements.

Advanced Quality Solutions, Peoria, Illinois, 2010 to 2013

Assistant Division Manager

         Steered full-scope divisional operations to achieve or surpass targets for profitability, customer satisfaction, safety compliance, and quality.

         Pooled resources with site managers to drive continual improvement of operations.

         Trained, mentored and coached employees to optimize morale, accountability and performance.

Continued ►

Yyyyyy x. yyyyyy Page 2 of 2 (Advanced Quality Solutions continued )

Quality Site Manager

         Oversaw the complete spectrum of quality functions at site by formulating staff schedules, providing training and supervision, and establishing and enforcing QA/QC policies and procedures.

         Controlled site s profit/loss performance through outstanding talents in budgeting and forecasting.

         Administered facility maintenance and ensured flawless functioning of inspection equipment.

Adkev Inc., Goodland, Indiana, 2006 to 2009

Quality Engineer & Acting Quality Manager

         Championed quality management for 183,000 sq. foot start-up facility including compilation of SOPs and work instructions, internal and external inspections, quality reviews, and processed capability studies.

         Efficiently coordinated APQP and PPAP submissions for new model launches through customer approval, ongoing customer and supplier concerns, and corrective actions.

         Instituted and maintained quality and gage management systems, and proficiently trained key personnel in quality standards, auditing, SPC, inspections, measurements, and equipment.

         Structured policies and procedures for facility to achieve TS 16949 certification.

Tasus Corporation, Bloomington, Indiana, 2005 to 2006

Quality Engineer

         Governed all quality functions for Advanced Projects in close cooperation with program manager, project engineer, design/tooling engineer, financial controller, sales engineer, and supply chain coordinator.

         Orchestrated continuous improvement activities at 105,000 sq. foot facility and leveraged precise documentation skills to author SOPs, work instructions, inspection standards, receiving inspections, dock audits, flow sheets, PFMEA tools, and control plans.

         Conducted audits and workshops at supplier facilities to ensure attainment of quality goals.

Voestalpine Elmsteel Inc., Lafayette, Indiana, 2000 to 2005

Quality Engineer & Acting Quality Manager

         Managed all facets of quality for start-up including registration, SOP development, staff training, QMS, and assembly of quality and environmental policies, procedures, manuals and internal audit system.

         Trained, educated and supervised staff in forklift / overhead crane operations, measurement techniques, SPC, quality and environmental management procedures, and interpreting customer specific requirements.

         Headed successful implementation and registration with QS 9000:2000 and subsequent transition to TS16949.

Prior Background:

Set-up Operator, Special Products Division, Sommer Metalcraft, Crawfordsville, Indiana

Quality Assurance Control Technician Small Parts, Inc., Monticello, Indiana

Toolmaker, McGill Manufacturing, Monticello, Indiana

Bachelor s Degree in Operations Management & Analysis (magna cum laude), Ashford University, Clinton, Iowa

Professional Development:

Gage Calibration

Gage R&R

ISO 9001:0000 xxxxxx xxxx , xxxx , xxxxx 00000

ISO 14000 Implementation and Internal Auditor

QS-9000 Implementation

Implementing APQP/Product Realization-APQP, Control Plan and PPAP

Implementing FMEA for QS-9000

Layout Inspection Methods using GD&T

ISO/TS 16949 Requirements

Yyyyyy x. yyyyyy

January 18, 2016

[HIRING MANAGER S NAME]

[COMPANY]

[ADDRESS]

[CITY, STATE, ZIP CODE]

Dear Hiring Manager:

Please accept this letter and accompanying resume in application for the (INSERT POSITION) opportunity that is currently available with (INSERT COMPANY NAME). In advance, thank you for your time and consideration.

As indicated in the accompanying resume, I bring to you an outstanding background in quality engineering and management, significant experience in new model launches, and considerable expertise in continuous improvement, team-building and project leadership. My extensive experience in overseeing all aspects of quality operations for start-up facilities will undoubtedly prove to be an immediate asset to your company. I ve been presented with a Global Excellence Award in recognition of exceptional divisional performance, and have successfully registered multiple companies with QS 9000:2000 and TS16949. To complement these qualifications, I offer an excellent blend of skills in customer relations, documentation and program administration which are vital as a (INSERT TARGET POSITION).

As an influential addition to your quality management team, you will find that I am remarkably positioned to guide (INSERT NAME OF COMPANY) in not only attaining, but exceeding its QA/QC goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Yyyyyy x. yyyyyy

(INSERT DATE)

(INTERVIEWER S NAME)

(TITLE)

(COMPANY NAME)

(ADDRESS)

(CITY/STATE/ZIP CODE)

Dear _______________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the (INSERT TARGET POSITION) position currently available with (INSERT COMPANY NAME). Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me to be an integral participant in achieving your goals.

As discussed, I am highly experienced professional eager to launch a successful career as a dedicated member of your quality management team. I believe you will find my dynamic (LIST A FEW SKILLS OR QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy