Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

____________________________________________________________________________

Job Title: Systems Administrator

Department: U.S. District Court

Agency: Eastern District of California, Sacramento, CA

Core Competencies

IT Security/Servers/Networks, Wired/Wireless, Firewalls, Desktops, Mobility Devices, Cell Phones, Landlines/PBX, Customer Service, Intra-Departmental/Management Interface, Systems Migration/Upgrade, Multiple Platforms

Technology / Certifications

WinXP, Win 7, 2008R2, 2010SP1, ZenOSS, ERP (MS GreatPlains), Avast AV, DHCP, DNS, WINS, Exchange (5.5, 2000, 2k3), Windows Server (4.0, 2000, 2k3), MS OS (DOS, Win 3.11, Win 9x, NT 4.0, Win 2000, Vista Batas), Lotus Suite, Reflections, SQL *NET, TCP/IP, Remedy, RAS, Antivirus (Norton, MacAfee, AVG), Disaster Recovery (Veritas), NAS (Maxtor, Snap), Firewalls (PIX, Linksys, Netscreen, Sonic), PBX (Inter-tel, ESI, Toshiba), other technologies

CCNA - Cisco Certified Network Associate

MCSE - Microsoft Certified Systems Engineer

F5 Networks Certified Systems Engineer

A+ Certification

Professional Experience

September 2007 - Present

PTI Solutions (formerly Pinnacle Telecommunications Inc.)

McClellan, CA

Hours per Week: 40

Salary: $82,000 Annually

Supervisor: Matt Gilchrist Phone: 916.412.0522 May Contact

Reason for leaving: Time to move on; changes

Senior Engineer, Managed Services

Effectively provide outstanding customer support, which has been acknowledged with multiple commendations, while delivering broad-based IT services involving working with security, servers, wired/wireless networks, firewalls, desktop equipment, mobility devices/cellular phones

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and landline/PBX equipment. Interact with organizational departments/management to ensure that all IT-related requirements are met, and continually design/implement, make recommendations and support current as well as new solutions to improve IT effectiveness and efficiencies.

Successful performance has included migrating client systems from WinXP to Win7, managing AD and IIS/Intranet migration from 2003 to 2008R2, and Exchange migration from 2003 to 2010SP1. Responsibilities have also included implementation of ZenOSS network/systems monitoring system, server/system refresh to new platform/operating system and implementation of ERP (MS GreatPlains) from several homegrown systems. Oversaw migration from pager system to real-time data system that provided all-user remote access, relocation of office equipment/network connections/wiring/phone/PBX equipment, migration from Norton to AVast Corporate AV solutions and the design/implementation of Veritas backup solutions. Additionally managed network addressing scheme migration including DHCP, DNS and WINS, and developed customized VPN networks/route for multiple clients; provide exceptional 24/7 service/support availability.

April 2007 September 2007

iStreet Solutions

West Sacramento, CA

Hours per Week: 60

Salary: $72,000 Annually

Supervisor: Mark Richter Phone: 916.792.3762 May Contact

Reason for leaving: Stress of a start-up; not a good fit

Data Center Infrastructure Manager

Within Data Center structure held multiple responsibilities for supporting networks and environments; continually implemented hardware/software/infrastructure/disaster recovery programs for clients as well as internal infrastructure, and managed on-boarding of new clients to Center. Additional taskings included designing/implementing LAN/WAN/hardware/software solutions for clients, installing SAP Server (Solaris and Windows) for use by third-party integrators, providing first-level SAP support and overseeing crucial change management for full-life-cycle of all projects.

March 2005 April 2007

Buckmaster Imaging Systems

Sacramento, CA

Hours per Week: 40

Salary: $72,000 Annually

Supervisor: Mark Champas Phone: 916.923.0500 May Contact

Reason for leaving: Left to assist colleague in start-up venture

Network Services Manager

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Expertly identified/repaired/resolved complex outage and other problems/issues for small-/medium-size companies; maintained client organizations internal servers, workstations, laptops, LAN, WAN and PBX systems, while also interfacing with vendors, i.e. Telco, Cisco, Microsoft, when more extensive troubleshooting was required. Also troubleshot network connectivity issues for such areas as Frame Relay, T1, ISDN, VPN, CSU/DSU, DNS, DHCP, WINS, firewalls, switches and hubs, working with such vendors as Cisco, Netscreen, Sonicwall, 3Com and Watchguard, among others, and scrupulously documented all developed resolutions while continually interfacing with Management team on major issues.

Steered several initiatives/projects designed to grow account base in developing customers for company s small business network services department; oversaw work performance of colleagues regarding installing/replacing/troubleshooting of network equipment, and trained technicians to assure highest levels of network proficiency. Managed authorship of network documentation to assure accuracy and continually focused on representing organization as a customer-focused professional technical support resource.

Developed schedules to ensure that client issues were resolved in a timely manner and diligently mitigated client downtime. During tenure in assignment, gained experience in installation and use of Exchange (5.5, 2000, 2k3), Windows Server (4.0, 2000, 2k3), MS OS (DOS, Win 3.11, Win 9x, NT 4.0, Win 2000, Win XP, and Vista Batas), Antivirus (Norton, MacAfee, AVG), Disaster Recovery (Veritas), NAS (Maxtor, Snap), Firewalls (PIX, Linksys, Netscreen, Sonic), PBX (Inter-tel, ESI, Toshiba) and other technologies.

October 1998 March 2005

Rapidigm

El Dorado Hills, CA

Hours per Week: 40

Salary: $72,000 Annually

Supervisor: Jeff Miller Phone: 916.812,8912 May Contact

Reason for leaving: Company was being sold

IT Manager

For this national, major ERP integrator that specialized in SAP, Oracle and PeopleSoft implementation/support for multinational organizations, skillfully provided second-/third-level LAN/WAN/server/workstation/PBX/firewall support. Continually interfaced with clients/management to identify requirements and supported all versions of Windows/workstations/Citrix/backups/vendors. Served as full-life-cycle Project Manager to assure timely completion of assignments, and built/supported development network of NT servers, SAP systems, MS workstations, connectivity and VPNs. Expertly documented hardware/software system requirements, test plans, procedures, Help files and training manuals, and was responsible for training technician staff of direct reports; traveled extensively throughout western United States region to assure all needed support for eight sites.

June 1998 October 1998

Franklin Templeton (Inacom/Vanstar Contractor)

Rancho Cordova, CA

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Hours per Week: 40

Salary: $40,000 Annually

Supervisor: N/A (Contract) Phone: N/A May Contact: N/A

Reason for leaving: Contract changeover

Network/Desktop Analyst

Skillfully installed/administered NT 4.0 Image Servers, troubleshot/repaired network connectivity issues for LAN (layer 1/2/3), and supported Franklin Templeton client base; also developed WIN 95/NT Workstation production builds for Enterprise roll-out (2000+ systems) in heterogeneous network (NT, NetWare 3.x/4.x, UNIX/VAX), multi-protocol (TCP/IP, IPX/SPX) environment with 40+ applications. Collaborated with developers in testing new equipment to gain site standardization (QA) and was regular contributor to projects, providing status reports and supporting work of cross-functional teams.

Developed in-depth understanding of organizational policies/procedures and continually utilized excellent written/verbal communication skills while interfacing with Senior Management, Managers, Supervisors and Clients and developing/presenting multiple proposals regarding process/network performance improvement. Taskings included testing/deploying standard and non-standard applications and supporting hardware including servers, PCs, laptops, printers and scanners, among others. Skillfully maintained/backed-up Inacom/Vanstar application and image servers, Cisco IOS routers and 2820 switch for VLAN, IBM ThinkPad, Compaq Deskpro s, Proliant servers, Synoptic/Bay networks hubs and switches, and Cisco catalyst switches.

July 1997 June 1998

Hewlett-Packard (Contractor: ARC)

Folsom, CA

Hours per Week: 40

Salary: $38,000 Annually

Supervisor: N/A (Contract) Phone: N/A May Contact: N/A

Reason for leaving: Contracted ended

Application Analyst / Network Support

In this contract assignment served as sole provider of support for site with more than 200 end-users; skillfully migrated NT 4.0-based network from NT 3.51 with LAN/WAN servers/desktops/laptops/Exchange 5.0. Continually managed rigorous hardware/software troubleshooting demands and provided 24/7 on-call availability, including four-hour mobility. Responsibilities included installing/configuring/troubleshooting Win 95, NT, Lotus Suite, Reflections, SQL *NET, TCP/IP, Remedy, RAS and proprietary H-P applications.

February 1997 July 1997

Quest Inc.

Sacramento, CA

Hours per Week: N/A

Yyyyyy x. yyyyyy Page 5 of 6

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Reason for leaving:

Desktop Support / Service Tech

Expertly built/configured/troubleshot servers, PCs, printers and laptops, repaired any hardware/software conflicts (QA), and performed all needed hardware/software upgrades to PCs/laptops; configured PCs/laptops/printers for NetWare and NT networks. Gained experience in TCP/IP, Ethernet, 10/100 Ethernet, various proprietary applications and structured cabling; also provided on-call customer support.

June 1996 February 1997

Intel (Contractor: Entex)

Folsom, CA

Hours per Week: 40

Salary: $22,000 Annually

Supervisor: N/A (Contract) Phone: N/A May Contact: N/A

Reason for leaving: Contract ended

Printer Technician

Successfully installed/configured/troubleshot/repaired various printers and print servers throughout entire Folsom Intel Campus/facility.

December 1991 April 1995

United States Army

Various Duty Stations / International

Hours per Week: Active Duty

Salary: $16,000 Annually

Supervisor: N/A (Military) Phone: N/A May Contact: N/A

Reason for leaving: End of enlistment

Operations / Security and Infantry

In this assignment served as Team Leader in supporting infantry missions in the Middle East; performed multiple battalion communications activities and continually provided excellent security operations oversight.

Education

ITT Technical Institute

Bachelor of Science in Electronics Technology, 2001

GPA: 3.6

Semester/Credit Hours: 180

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Professional References

Matt Gilchrist - Director of IT

916-412-0522

Chip Robles - VP Priority support

916-749-5413

Chris Goodman - Sr Application developer

530-638-1880 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

____________________________________________________________________________

Job Title: Systems Administrator

Department: U.S. District Court

Agency: Eastern District of California, Sacramento, CA

I am extremely interested in being considered for the Systems Administrator position available with the U.S. District Court in Sacramento and am submitting my resume for review. With long-term Information Technology experience gained through successful fulfillment of multiple, relevant assignments, I am well-versed in managing operations, meeting standards and guidelines, and achieving objectives.

I am particularly experienced in maintaining physical and virtual server environments as well as networks/routers/switches/wiring/other needed hardware. I have gained exceptional capabilities in managing LAN/WAN end-user accounts, permissions, access rights and Group Policy.

During multiple assignments I held comprehensive responsibilities for troubleshooting systems and software applications as well as managing servers and developing network security solutions that included firewalls and a SQL database server. Additionally, during my career I have been involved in training an array of individuals to ensure performance excellence and providing the highest levels of organizational support for my employers and for clients. I am particularly adept at working closely with management personnel in providing well-considered advisement toward solution development and excel at interfacing with colleagues and administrative personnel in exchanging information regarding new developments and processes.

I have earned a Bachelor of Science in Electronics Technology gained at ITT Technical Institute, am a Cisco Certified Network Associate (CCNA), a Microsoft Certified Systems Engineer (MCSE) and a F5 Networks Certified Systems Engineer; I am also A+ Certified.

Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals. I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience. In advance, thank you for your time and consideration.

Professionally,

Yyyyyy x. yyyyyy

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