Yyyyyy x. yyyyyy

IT Management Professional

Information Security ~ Telecommunications ~ Project Management ~ Network Asset Management

LAN/WAN Administration ~ Vulnerability & Risk Mitigation ~ Training, Supervision & Management

• Substantial technical background spans IT asset management, information assurance (IA), virtual environments, technical support, network engineering, network security, patch management, telecommunications, and project management throughout the complete lifecycle.
• Adept at budget administration, strategic planning, vendor relations, IT procurement, risk management, quality assurance, staff training, and driving process improvements which fuel productivity and decrease expenses.

         Possess an active TS/SCI security clearance, and highly regarded for dependability and attention to detail.

         Proficiency in IA incident handling, developing COOP (continuity of operations) plans, coordinating IT projects, administering PBX systems, and troubleshooting broad-based and complex technical issues.

         Significant talents in leading cohesive teams in achieving or exceeding goals according to strict fiscal, timeline, regulatory and quality parameters.

         Able to transparently collaborate with all levels of management, peers, clients and technical specialists to expedite and ensure project success and operational continuity.

         Led division to achieve outstanding rating during 2014 inspection which yielded zero discrepancies.

         Captured $40K in cost savings by convincing Defense Logistics Agency, Base Communications Office, and Commercial Service provider to centralize regional contract for Xerox, Blackberry, and cell phone services.

         Directed over 40 hours of fault isolation and circuit restoration for critical C4 networks, and effectively streamlined troubleshooting procedures to accelerate average restoral time by 50%.

         Oversaw infrastructure of Hong Kong SSO offices and mentored helpdesk technicians and IT staff to slash average daily number of trouble tickets by 75%.

         Successfully coordinated budget-compliance acquisition of 100+ Xerox machines, 200 Blackberries, 800 workstations, and unclassified/classified video teleconferencing system to meet business requirements.

         Served as first point of contact for all major technical issues including power outages, system failures and disaster recovery initiatives.

         Dependently managed all clients network hardware including routers, switches, load balancers and wireless networking equipment.

NAVSUP (Naval Supply Systems Command) Fleet Logistics Center, Yokosuka, Japan, 2012 to Present

Information Assurance Manager / IT Director (2014 to Present)

         Guided military and local national employees in delivering high-quality IT services to 1,200+ end users.

         Instructed, mentored, and trained 5 EKMS (electronic key management system) Trusted Agents in proper accounting, distribution, destruction of COMSEC equipment.

         Orchestrated project to correct network vulnerability at Hong Kong ship support office by strategically deploying VPN Navy Marine Corps Intranet.

         Successfully replaced non-compliant degraded existing telecom cooper and fiber infrastructure within time, cost and scope requirements.

         Administered $1M+ in mission-essential technology purchases and/or service requests to optimize and maintain operational continuity.

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Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

         Flawlessly executed enterprise-wide refresh of 1,000+ workstations valued at $1.5M+ to improve life cycle management and reduce user downtime.

         Championed upgrade of unclassified VTC system and decommissioning of underutilized secure VTC bridge to save government over 16,000 commercially-leased line charges while reducing EKMS line items by 80%.

Command Master Chief / Information Security Officer (2012 to 2014)

         Spearheaded full-scope operations including budget administration, strategy and policy development, training, system/network administration, direction of 300+ staff, and mentoring of 27 management-level personnel.

         Completed a command-wide telecom project to deploy Tandberg MPS 200 unit providing SIPRNet-capable video teleconference bridge.

         As Information Assurance SME, reviewed new technology requests and existing systems to ensure systems adhered to defined requirements and delivered IA training to attain 100% compliance.

         Investigated and reported on incidents involving leakage of classified material on unclassified devices.

         Validated compliance of security requirements within Security Technical Implementation Guide and Security Tests and Evaluations.

         Critically assessed information systems to identify vulnerabilities, risks, and necessary security controls.

USS Cowpens, Yokosuka, Japan, 2009 to 2012

Command Master Chief

         Oversaw maintenance and life cycle management of equipment aboard multi-million dollar US warship.

         Coordinated reassignment of 300+ individuals and held accountability for 500+ personnel by providing comprehensive training, logistical, and operational support to ensure readiness.

         Directly managed team of 10 administrative personnel in administering payroll and benefits functions.

Defense Information Systems Agency, Honolulu, HI, 2006 to 2009

Theater Pacific Systems Control Officer

         Aligned and mobilized 40 personnel in 24/7 management of communication systems valued at $1B+ including computer networks, terminals, processing equipment, and 20,000 circuits supporting Network Operation Center.

         Delegated tasks, projects and assignments to 2,000 field personnel dispersed across six offices.

         Managed and contributed to deployment and sustainment of Defense Information System Network systems and components in the Pacific and Indian Ocean region, and oversaw the complete spectrum of IA investigations.

         Functioned as technical lead for $9.8M relocation from Wheeler Army Air Field to Ford Island; saved $100K by resourcefully mentoring in-house team of eight staff members versus hiring external personnel.

         Redesigned regional WAN architecture for DESC-AMW to integrate 16 satellite offices into enterprise network.

         Directed security architecture development for 700+ US Navy and Marine Corps networks and computer systems.

USS Chancellorsville, Yokosuka, Japan, 2003 to 2006

Communication Leading Chief Petty Officer

         Steered all facets of IT management including oversight of $150K regional budget, technology lifecycle management, hardware/software, procurement, training, and direction of IT contractors according to SLAs.

         Governed software development lifecycle and hardware assets encompassing software decommissioning, upgrades, and complete maintenance of network, workstations, and peripheral equipment.

         Planned, tested and implemented COOP plan for mission-essential technological equipment and systems.

         Recognized as Lead IT Specialist tasked with regulating IT services, projects, SDLC, and LAN administration aboard ship.

Additional experience includes role as Communication Leading Chief Petty Officer: USS Vandergrift,

Yokosuka, Japan, 2001 to 2003.

B.S., Computer Science, Grantham University

Certifications:

Transmission System Technician ● Network Security & Vulnerability Technician ● Information Systems Security Manager

CompTIA Advanced Security Practitioner (IAM Level II), A+ and Network+

Yyyyyy x. yyyyyy

[INSERT DATE]

[HIRING MANAGER S NAME]

[COMPANY]

[ADDRESS]

[CITY, STATE, ZIP CODE]

Dear Hiring Manager:

I am currently exploring career opportunities in senior-level IT management and am submitting my resume for your review. In advance, thank you for your time and consideration.

I bring to you a seasoned career in the IT arena, advanced capabilities in information assurance management, and excellent talents in project coordination, disaster recovery planning, staff training, and risk assessments and mitigation. My polished managerial, analytical, budgeting, and troubleshooting skills certainly indicate my ability to drive positive transformations in any environment. To complement these qualifications, I offer strong abilities in end user relations and a constant commitment to enforcing stringent quality control and regulatory compliance in all initiatives.

As an integral member of your leadership team, you will find that I am well-positioned to deliver immediate and long-term results, with a steadfast commitment to supporting you in not only attaining, but exceeding your goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy