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Analytical, yet personable, professional seeking a challenging role in the IT field.
Solid mathematics and computer troubleshooting skills, including a variety of software and hardware.
Proficient with the Windows and Unix operating systems; Microsoft Word, Excel and PowerPoint; Adobe Photoshop; HTML; Java; and C++, and also familiar with the Macintosh operating system.
Excellent judgment, as well as listening, verbal communication and interpersonal skills.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated ability to work well independently as well as part of a team.
> Mathematics > Operating Systems > Troubleshooting
> Computer Software > Hardware Systems > Programming Languages
Diagnosed and fixed issues pertaining to computer operating systems, hardware and software.
Managed websites for organizations, including resolving bugs as well as uploading content in a timely manner using technologies such as HTML, Java and C++.
Created and managed electronic databases by demonstrating expertise with Microsoft Excel.
Identified and resolved problems with games in a deadline-intensive setting that were operating using software.
Associate of Arts (AA), General Studies, Mathematics focus, Anne Arundel Community College; earned 2006
Communication and Mathematics,
Rochester College and the University of Maryland; 2009-2010
Completed coursework in HTML, Java and C++
Completed a Technical Support Internship, Northwest Church of Christ
Role Player, Temporary Solutions (Temp), a division of Employment Enterprises 2013-Present
Technical Support Professional, Ken Cuccinelli for Congress 2012
Full-Time College Student and Community Volunteer 2007-2011
Customer/Technical Support Associate, Dave and Buster s 2003-2006
Volunteer, Manassas Church of Christ 2012-Present
Volunteer, Operation Christmas Child 2009-Present
Volunteer, Relay for Life 2009-Present
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