Offering 20+ years management background in operations, business development, sales, account/client servicing, and team building/leadership, with track record of delivering results:

  Increased sales form $1M to $2.7M; 2011-present

  Have accelerated order turnaround time from 3 weeks to 4 days; 2011-present

  Grew revenue from $1.5M to $3.6M; 2008-2011

  Steadily progressed to positions of increasing accountability; 2001-2008

  Promoted to Corporate Office of Alamo Car Rental in recognition of strong management performance; 1998-2001

  Successfully launched new branch and built to largest fleet in company; 1993-1998

  Effectively developed 5 Assistant Managers to Branch Managers; 1993-1998

  Extensive experience in managing and/or collaborating with cross-functional departments spanning Sales, Field Service, Production, Engineering, and Purchasing

  Motivating, hands-on leader who excels in hiring, training, developing, and directing

high-performance teams as well as effectively managing workflow and projects

  Highly effective consultation, presentation, negotiation, and relationship management skills

  Expertise in delivering pricing, costing and proposals to ensure competitive leveraging while maximizing profitability

  Background includes both domestic and international travel for business

Fuel Tech, Inc.-Warrenville, IL 2011-Present

Aftermarket Manager

  Recruited to revamp entire aftermarket processes of leading technology company specializing in development and application of proprietary technologies for air pollution control; have almost tripled aftermarket sales while substantially improving order turnaround time since joining management team

  Effectively consult with customers to define parts and services requirements and capitalize on existing equipment upgrade/modification needs to drive sales; maximize revenue channels by creating and presenting customized service proposals as well as developing upgrade packages for current customers

  Expertly evaluate, develop and implement effective part ordering processes

  Actively collaborate with Engineering and Field Service in identifying customer solutions; work closely with Field Service Manager to schedule and efficiently execute service jobs

Control Systems Company-Hudson, OH 2001-2011

Director of Operations; 2008-2011

  Steadily progressed to assume executive-level role with manufacturer of oil and gas lighters and spare parts for utility industry; more than doubled revenue production through effective resource management and decisive leadership

  Directly supervised Production, Sales and Engineering Departments; effectively trained and developed sales, production and operational team members

  Strategically managed costing and pricing for all products and projects to control costs and optimize profits while maintaining competitive edge

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Robert McNeal Page 2 of 2

Control Systems Company continued

Technical Sales/Project Manager & Assistant Director of Purchasing; 2004-2008

  Successfully planned and managed projects valued from $40K to $900K to consistently achieve aggressive performance goals; projects spanned engineering, manufacturing, installation, and service

  Accompanied Sales Representatives on client calls to provide expert technical support crucial to closing sales

  In concurrent purchasing role, cost-effectively sourced and procured parts and materials; included supporting Director of Purchasing along with issuing purchase orders

Regional Sales Manager; 2001-2004

  Proficiently managed 7-state Midwest territory, with focus on developing action plans to capture new business while servicing and developing existing accounts

  Delivered world-class service crucial to building loyalty and driving growth in thoroughly investigating and promptly resolving customer issues

Alamo Car Rental-Solon/Akron, OH 1993-2001

Corporate Claims Coordinator-Solon; 1998-2001

  Promoted to corporate office, assuming direct accountability for managing physical damage claims for a 45K-vehicle fleet

  Contributed strong leadership skills toward supervising team of 6 Claim trainees

Branch Manager-Akron; 1993-1998

  Successfully established new location; implemented targeted sales and marketing strategies and delivered superior customer services to build and maintain largest fleet in company

  Maximized profitability, customer service levels and operational performance by creating and implementing effective procedures and controls

  Actively hired, trained, developed, and supervised team of 22 staff, including Assistant Managers; included developing Assistant Managers for progression to Branch Managers

Bachelors of Business Administration w/minor in Marketing

Tiffin University-Tiffin, OH; 1992

President, Buckeye Youth Football Conference; 3 years

Coach, Tallmadge Youth Football; 15 years

Coach, Tallmadge Little League; 5 years

Committees Member, Tallmadge City School District; several Committees

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am extremely interested in being considered for a (INSERT TITLE OF TARGET POSITION) position with your company. To acquaint you with my qualifications my resume is included for review; in advance, thank you for your time.

As demonstrated, I have built a successful career over the span of 20+ years in developing and steering business to optimize results across sales, customer service, operations, and profits/financial performance. Among my achievements I have spearheaded a successful turnaround, repeatedly generated multi-million dollars in revenue growth, significantly reduced order delivery timelines, launched and built a top-performing new branch location, and developed staff for promotion to senior management positions. With progressive experience in diverse industries ranging from power/utility and technology to high-volume auto rental, I believe my background illustrates a talent for rapidly adapting my management expertise to thrive in new business sectors, consumer markets and leadership roles. Complementing my professional experience, prior to launching my career I earned a Bachelors of Business Administration with a minor in Marketing.

I am confident that I can deliver immediate and long-range results as a member of your executive/senior management team. I welcome the opportunity to meet and discuss how my background supports your current and future goals and look forward to your response.

Sincerely,

Robert McNeal