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Yyyyyy x. yyyyyy

PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile


Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior patient care levels. Offer solid leadership abilities with experience in overseeing administrative operations, supervising nursing team members, ensuring regulatory compliance, and supporting medical programs.


Key Competencies


Operations Management Healthcare Administration Case Management Attention to Detail

Budget Development Regulatory Compliance Oral/Written Communication Staff Scheduling

Conflict Resolution Performance Management Project Management In-Home Care Programs


Professional Experience

Columbia Healthcare Center, Columbia, MO September 2014-Present


  Direct day to day operations within a fast-paced, skilled nursing facility which holds 97 beds and is currently transitioning to a 120 bed facility

  Design and implement innovative strategies aimed at increasing efficiency levels, supervise cross-functional team members, and diffuse escalated resident issues

  Utilize superior communication and interpersonal abilities to successfully build rapport with residents, family members, and members of the community


Missouri Mentor, Hallsville, MO December 2013-July 2014

Program Director/Consultant

  Acted as a Consultant within the organization after the sale of Show-Me Health Care which required providing guidance to executive members of management

  Played a lead role in the organization s transition to Mentor Network, created comprehensive standard operating procedures, and reviewed program metrics


Show-Me Health Care, Inc., Hallsville, MO September 2004-December 2013

Clinical Director

  Facilitated daily clinical operations within the organization which included reviewing and revising programs aimed at improving patient quality of life and care levels

  Worked closely with the Missouri Department of Mental Health in regards to group home services, individual support services, medical service, and behavioral services

  Completed visits to 5 individual homes on a regular basis, ensured compliance with regulatory standards, and oversaw financial operations

Yyyyyy x. yyyyyy

PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Professional Experience Continued:

South Hampton Place, Columbia, MO November 2002-April 2008


  Managed operations within a 100 bed skilled nursing facility which required supervising a team of 95 exempt/non-exempt professionals and supporting resident medical needs

  Created innovative marketing solutions aimed at attracting clients within the community, generated annual budgets/forecasts, and ensured state/federal regulations were followed

  Successfully improved census rates from 69 residents to over 95 residents in a span of one year through the utilization of innovative marketing programs


Additional Professional Experience Includes: Administrator, Ozark Care Center (2000-2002), Consultant, University of Missouri Health Care System (1998-2000), and Administrator in Training, Arah s Acres (1995-1996)



Master s in Health Administration, University of Missouri-Columbia School of Medicine


Bachelor of Science, Business Administration, Columbia College, Columbia, MO

Awards Include: Cum Laude Graduate, Dean s Academic Achievement List, Capstone Scholarship, and Keystone Scholarship





















Yyyyyy x. yyyyyy

PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in healthcare administration roles with experience in leading operations within home healthcare facilities, supervising cross-functional teams, and designing innovative marketing plans. In addition, I have strong experience in interacting positively with residents, family members, and members of the community.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Master s Degree in Health Administration.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy


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