Resume Service

The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

This Resume Has Not Been Formatted

Click HERE!

Yyyyyy x. yyyyyy

6060 Fairmount Parkway, #xxxxxx Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx


  • Dynamic Leader who offers a background in High-Volume Call Center Operations, Team Building / Training, Best Practices Methodologies, Project Management, Strategic Analysis, Change Management, Trends Tracking, and Process Improvement; showcases talent in Budget Administration, Internal Systems / Control, Cost Reduction / Avoidance, and Operations Analysis / Process Redesign; and exhibits an ability to see the big picture in evolving markets.
  • Top Performer who boasts above-average career results, and can make sound decisions to reflect positively on operations in alignment with a company s vision, value, and goals to achieve a significant competitive advantage.
  • Excellent Communicator who builds and sustains synergistic relationships with C-level executives, business / operational teams, sales professionals, and clients as an intuitive leader with a solid history of driving success.


Career Highlights


  Improved customer response time for WCI International, Inc. by implementing new customer relations protocols and internal policies and procedures to streamline operations, and further led the development of cost-reducing initiatives to comprehensively reduce employee overtime and the need for a second shift.

  Saved company $300,000 in the first year after implementing multi-department Lean Six Sigma initiatives.

  Improved San Jacinto College s efficiency and performance by implementing new processes and securing new equipment vendors with more competitive rates, and further improved production quality by conceptualizing and developing processes that accurately measured operative performance to boost organizational results.

  Increased retention and morale by creating and implementing innovative rewards programs and incentives.

  Saved Royal Johnson Consulting $700,000 by optimizing cell phone usage and billing management strategies, and reduced IT department budget expenses $400,000 by initiating new financial management processes.

  Successfully managed large-scale Lean Six Sigma projects ranging from $500,000 to $2+ million projects.


Professional Synopsis


WCI International, Inc., Houston, XXXXXX (2014 Present)


Director of Quality Assurance

  Capitalize on the opportunity to develop and manage cross-functional teams with enhanced communications procedures, including expertly auditing high-volume customer accounts and supplier agreements to save costs.

  Conceptualize and develop processes to track and improve operational performance and limit overall errors.


San Jacinto College, Xxxxxx, XXXXXX (2011 2014)


Consultant Operation Six Sigma Contact Center

  Strategically steered results-focused department and staff restructuring to enhance daily operations and drive long-term business functionality and success, including proactively transforming an academic environment into a profit-centered environment by leveraging fiscal management knowledge to meet and / or exceed objectives.


Royal Johnson Consulting, Vancouver, WA (2008 2011)


Director of Operations Six Sigma Consulting

  Played a vital role in developing Lean and Six Sigma methodology-based training designed for clients looking to improve client business processes, including coaching and mentoring internal teams and clients on best practices.

  Led decision-making in the oversight of new software rollout programs from implementation to quality assurance.


~ Additional Professional Experience Provided Upon Request ~




Master of Business Administration City University at Seattle

Bachelor of Science in Political Science University of Denver


Extensive Graduate Human Resource Management & Development Studies Chapman University

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!

Members Of The Following Resume Writing Associations:

BBB Rating : A+

Proud Sponsors Of:



For General Customer Service, Call Us Toll Free At 1-800-466-3076 Or Email Our Writers By Clicking HERE

 Resume Writing Group © 2005-.   All graphics & text on ResumeWritingGroup.Com are either owned or licensed by our company and may
not be reproduced without expressed, written consent.  Terms of service and rules for guarantees may be reviewed here...
*our resume writing Guarantee requires clients to save receipts as proof that they've submitted COPIES OF their NEW resume to a minimum of 40 employers USING OUR ADVICE.   REFUNDS ARE LIMITED TO RESUMES AND DO NOT INCLUDE ADDITIONAL SERVICES SUCH AS COVER LETTERS.REFUNDS CAN BE CLAIMED UP TO 90 DAYS AFTER PURCHASE.