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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced sales and customer service professional with several years of experience in high-level customer service and sales roles within a variety of industries. Experienced in providing training/coaching to new employees, overseeing inventory merchandising, and making appropriate product recommendations to customers based on needs. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with clients, vendors, co-workers, and members of management
Proficient in: Microsoft Office Suite, Pages, Keynote, Numbers, Adobe Reader, Adobe Light Room, Photoshop CS3-5, and advanced POS systems
Key Competencies
Retail Operations Management Team Leadership Oral/Written Communication Sales/Business Development |
Technology Best Practices Time Management Process Improvement Retail Merchandising |
Technical Support Attention to Detail POS Systems Public Speaking
|
Professional Experience
Apple, Chicago, IL February 205-January 2016
Specialist
Directed daily sales and operations logistics within a fast-paced retail environment with a focus on increasing organizational revenue and efficiency
Completed customer sales appointments, provided technical phone support, monitored inventory levels, and fostered positive rapport with both new and existing business clients
Nordstrom, Chicago, IL September 2014-June 2015
Sales Associate
Utilized superior communication and interpersonal abilities in order to facilitate positive relationships with customers within a retail sales environment
Processed customer transactions using a mobile point-of-sale system, completed phone orders, identified customer product needs, and made appropriate product related recommendations
Awarded Employee of the Month 9 consecutive times
Footaction, Chicago, IL September 2013-June 2014
Sales Associate/Sales Lead
Coordinated operations and logistical functions within the organization which included processing customer transactions, training new employees, and overseeing store merchandising
Awarded Top Sales Associate of the Month within the Southern Region due to a history of providing superior service to customers and achieving exceptional sales levels
Education/Certifications
Bachelor s of Business Administration, Computer Engineering
DePaul University, Chicago, IL (June 2016)
Project Management Professional Certification
Community Involvement
Volunteer, Big Brothers, Big Sisters (2012-Present)
Volunteer, Firman Community Service (2011-Present)
Member, Phi Beta Sigma Fraternity (2012-Present)
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity within a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in sales and customer service roles within a variety of industries with experience in identifying customer product needs, managing merchandising/inventory operations, training new employees, and leading cross-functional teams. In addition, I have a keen ability to foster positive rapport with co-workers, clients, and members of management.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Business Administration with a Major in Computer Engineering (Expected June 2016)
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Contact Name
Company Name
Address
City/State/Zip Code
Dear ________________:
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to your immediate and long-term objectives.
Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.
Sincerely,
Yyyyyy x. yyyyyy
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