Yyyyyy x. yyyyyy

Driven, focused, and hard-working administrative professional with strong experience and a proven ability to oversee administrative support operations within fast-paced environments. Experienced in reviewing and improving current processes, scheduling staff members, training new staff members, and providing superior customer service. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.

Administrative Support OSHA Regulatory Compliance Schedule Management Data Analysis

Process Improvement Document/Process Review Attention to Detail Budget/Time Management

Microsoft Office Process Improvement Customer Service/Support Oral/Written Communication

  Provide cosmetology services to clients within the community which included haircuts, styling services, extension, keratin, relaxers, perms, makeup application, and eyelash extensions

  Greet incoming customers and book appointments, process client transactions, and manage the organization s social media accounts

  Play a lead role in the design and implementation of various community events and marketing promotions along with handling scheduling

  Direct day to day administrative functions within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Handle incoming phone calls and schedule customer services, follow up with customers in regard to late payments, and review returned packages

  Maintain written records regarding time sensitive citations, update files as needed, identify missing information, and print/redact files prior to sending them out

  Oversaw administrative logistics within the department which centered on supporting both conventional and special operations force

  Professionally handled classified and/or secret information, assisted in the coordination of emergency infrastructure support, and ensured standard operating procedures were followed

  Reviewed and analyzed current processes, managed media/public relations, planned schedules, and identified community needs in areas of crisis/combat

  Play a lead role in the planning of United States government interagency procedures used during both national and regional emergencies

  Instrumental in locating civilian resources needed to support local military operations, minimized civilian interference with operations, led humanitarian assistance activities, and maintained positive communication with civilian aid agencies

Yyyyyy x. yyyyyy

Fifi Salon, Fort Lauderdale, FL September 2011-August 2012

  Coordinated the completion of cosmetology services which included haircuts, color, highlights, styles, extensions, perms, and relaxers

  Utilized superior communication and interpersonal abilities to maintain positive rapport with both new and existing clients

  Provided various cosmetology/beauty services to clients within the salon which included makeup and hair services such as cuts, color, and highlights

  Assisted in training to new staff members, scheduled client appointments, scheduled teams to ensure appropriate coverage, and diffused customer service situations

  Shift Manager, McDonalds, 1997-2003

Bachelor of Science, Business Administration, Argosy University, Sarasota, FL

Cosmetology License, Empire Beauty School, Laconia, NH

CEO/Founder, Planting Seeds of Empowerment Inc., Fort Lauderdale, FL, 2016-Present

Managed special community events, supervised teams of volunteers, and managed both a website and social media accounts

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and administrative roles with experience in overseeing financial/budgeting operations, diffusing escalated customer service situations, and supporting administrative tasks such as file management and client appointment scheduling. In addition, I have strong experience in managing special projects and working closely with cross-functional teams.

To complement my strong professional experience, I also possess an impressive educational background which includes a Bachelor of Science in Business Administration from Argosy University.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy