- 400 Xxxxxx Aire Dr. Ÿ Port St Joe, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Business Management Aircraft Maintenance Management

Qualifications Profile

    Highly self-motivated and results-driven aviation and aeronautics management professional with more than 30 years providing high-performance client service, project management, and technical maintenance in the military and commercial aviation and medical equipment manufacturing industries, as well as the academe. .

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities and demographics

Key Expertise

Operations Management

    Operations Planning & Execution

    Airport Operations Support

    Military & Civil Aircraft Diagnostics & Maintenance

    Jet Engine Maintenance

    Course Development & Execution

    Process/Workxxxxxxow Improvement

    Total Quality Management

    Productivity Improvement

    Concurrent Project Management

Financial Management Support

    Financial Performance Analysis

    Economics

    Risk Management

    Fiscal & Budget Management

    Accounting Support

Service Management

    Customer Service Management

    Relationship Management (Customers, Stakeholders, the Public, & Suppliers)

Administration

    HR Management Support

    Policies & Regulatory Compliance (i.e. OSHA, US-FAA, EPA, etc.)

    Organizational Change Management

    Staff Supervision & Training

    Office & Staff Administration

    Capstone Office Integration

    Technical Records Management

Technical

    Line & Hangar Maintenance for B727-200/300/400, B767-300 ER, B737-700, MD11C, & A320/340 Cargo and Passenger Aircraft.

    F-15 Engine Maintenance

    360-degree Quality Inspection, A-checks & C-checks

    MS Office Suite (Word, Exel, Outlook, Access & PowerPoint)

    Adobe Acrobat, & QuickBooks

    Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

Team Adaptive Ÿ Panama City, XXXXXX

    Develop and maintain service schedules for customer equipment maintenance, providing repair cost estimates, billing clients and insurance companies for services rendered, collecting payments, and posting transaction closure in customer accounts.

    Diagnose and repair vehicles, medical equipment and scooters in compliance with job order specifications, maintenance service metrics, and safety standards.

    Install lifts and hand controls in accordance with National Medical Equipment Dealers Association (NMEDA) and National Transportation Administration regulations.

    Provide professional customer service in addressing client inquires and issues as needed.

Alaska Career College Ÿ Anchorage, AK

    Developed and conducted courses on all aspects of business office management, including productivity tools such as Microsoft Office 2010 suite and enabling students to obtain their Microsoft Certified Application Specialist (MCAS) Certifications.

    Instructed students on positive attitudes for a successful career, promoting critical thinking to empower students entering the workforce with the skills to succeed as a business office specialist.

    Counseled students on various career choices in the business office specialist career.

- 400 Xxxxxx Aire Dr. Ÿ Port St Joe, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

Pegasus Aircraft Maintenance Ÿ Anchorage, AK

    Supported aircraft maintenance projects to meet critical carrier contractual obligations,

    Provided line and shop maintenance involving diagnostic testing, 360 degree inspection, parts replacement as necessary, engine test runs, and aircraft taxing.

    Ensured total aircraft airworthiness complying with manufacturer maintenance standards/bulletins and US-FAA safety and maintenance requirements.

Swissport USA Ÿ Anchorage, AK

    Supervised crew of 14 licensed and apprentice helper aircraft mechanics performing transit aircraft maintenance on Boeing widebody and narrowbody aircrafts, as well as Airbus and MD types, for both cargo and passenger aircraft.

    Refueled, de-fueled, and replenished oil, oxygen, nitrogen systems as required per client orders.

    Diagnosed, repaired or replaced parts aircraft engine, navigational, and avionics systems as needed and escalated non-stock parts for appropriate action.

    Trained and certified junior and newly hired mechanics in accordance with apprenticeship regulations.

    Interpreted and executed airworthiness directives and applicability to transit aircraft, applying safety and security standards in the international customs area of Stevens International Airport.

    Ensured consistent compliance with OSHA policies of safety, enforcing FAA and EPA mandates and disposing hazardous waste in accordance with federal, state, and local laws and ordinances.

USAF Ÿ Elmendorf Air Force Base, AK

    Planned, implemented and supervised academic courses on F 15 jet aircraft engine systems.

    Served as SME on developing and executing technical courses, and conducted biannual assessment of technical training effectiveness.

    Prepared lesson plans, update course control documents, and performed instructional review on all courses conducted while evaluating student progress and counseling students in all phases of training.

    Liaised with the host maintenance departments on all matters relating to F-15 engine systems.

    Managed over 170 technical manuals updating content regularly.

    Coordinated with host supply and maintenance office ensure timely and effective logistical support in hand-on practical training for students.

Education & Credentials

    MBA, General Business Administration, GRAND CANYON UNIVERSITY (2012)

    B.S. Professional Aeronautics, EMBRY-RIDDLE AERONAUTICAL UNIVERSITY (2001)

    A.A.S. Aircraft Systems Technology, COMMUNITY COLLEGE OF THE AIR FORCE (1995)

    A.A.S. Instructor of Technology, COMMUNITY COLLEGE OF THE AIR FORCE (1995)

Professional Training & Certifications

    Certified Occupational Instructor, Community College of the Air Force (1996)

    Certified Aviation Safety, Embry-Riddle Aeronautical University (2001)