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Yyyyyy x. yyyyyy

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Career Profile


Driven, focused, and hardworking analytical and technical professional with significant experience in progressive roles within the banking industry with a concentration in managing complex technical projects and initiatives, performing detailed financial analysis, and identifying appropriate technical solutions. Strong background in supervising cross-functional teams, implementing streamlined polices and procedures, and leading technical troubleshooting/testing. Equipped with a significant level of intuitive and empathetic interpersonal abilities which result in maintaining strong relationships with others.

Key Competencies


       Financial Services Industry

       Software Development Lifecycle

       Process Improvement

       User Acceptance Testing


       Functional Specifications

       Business Requirement Analysis

       Requirement Traceability Matrix

       Use Cases/Test Plans


       IT Business Analysis

       Project Management

       System Optimization

       Quality Assurance


Professional Experience

JP Morgan Chase & Co., Columbus, OH July 2011-Present

Lead Business Systems Analyst-Chase Wealth Management (2016-Present)

  Direct daily analytical operations within a fast-paced environment with a focus on increasing productivity and efficiency

  Act as an Advisor to both internal and external clients in addition to compiling investment documents such as daily trade confirms, monthly statements, tax documents, and anti-money laundering reports

  Instrumental in managing approximately 15 TB worth of both historical documents and metadata which will be transferred and stored in an SEC compliant target repository

  Successfully gather project requirements, complete in-depth research/analysis, and develop detailed presentations for members of senior management

  Utilize superior communication and analytical abilities in order to develop a technical design document which outlines the process of capturing metadata within files in addition to handling the conversion of documents and storage


Lead Business Systems Analyst-OCR Drive Automation Program (2014-Present)

  Coordinate analytical operations within the post closing operations business unit which is concentrated on overseeing the closing of mortgage banking loans along with maintaining banking documentation

  Play a lead role in the automation of mortgage document classifications and the extraction of critical data related to mortgage loan documents

  Act as a liaison between internal business units and end-user, define business requirements, and attend meetings with both subject matter experts and clients in order to obtain project details

  Successfully translate both technical and non-technical requirements, develop functional specification documents, and prepare use cases, process flows, and data flow diagrams

  Provide support to the QA department in regards to test plan review, test scenarios, and test cases along with completing various testing and overseeing the software development lifecycle

  Consistently rated as Exceeds Expectations during annual performance reviews due to exceptional technical knowledge and positive attitude

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Professional Experience Continued:

Lead Business Systems Analyst-Breach LOB (2011-Present)

  Directly manage analytical operations related to the calculation and mailing of foreclosure related paperwork along with gathering detailed customer data

  Maintain a keen knowledge of government regulations in order to ensure compliance, create detailed technical documentation, and develop project specific business requirement documents

  Complete data mapping which requires obtaining data from various sources and defining both the data dictionary and dependencies

  Instrumental in completing user acceptance testing, training/coaching end-users, and completing root cause analysis with a concentration on identifying defects


US Technology International Pvt. Ltd., Trivandrum, India 2006-2007

Software Engineer

  Completed engineering operations within the organization which included attending a 6 month training course in advanced software engineering, data structure, and software languages

  Achieved a high ranking on all individual performance reviews due to exceptional technical acumen and communication skills


Additional Professional Experience Includes:

  Research Assistant, R&D Department, TocH Institute of Science and Technology

  Software Engineering Intern, OCL Informatics Ltd.

  Software Engineering Intern, BSoft Technologies

  Software Engineering Intern, AmmzIndia Systems and Software




Master of Business Administration, GPA-3.97

Franklin University, Columbus, OH (2011)


Bachelor of Technology, Information Technology Engineering, Top 10% of Class Graduate

TocH Institute of Science and Technology/Cochin University of Science and Technology, India


Technical Skills


Proficient in: Microsoft Office Suite, Microsoft Project, Microsoft Visio, Microsoft Access, SQL Server, Application Lifecycle Management, Blueprint, JIRA, EMC Captiva Input Accel Imaging Tool, Paradatec, Prosar AIDA, ProKey, IBM Content Management onDemand, FileNet, and OpenText

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