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Yyyyyy x. yyyyyy
6204 North Okatie Highway ￨ Ridgeland, SC 29936 ￨ 843-415-6136 ￨ abc@xyz.com
Objective
Personable communicator seeking a challenging role as a Banker or Teller at Wells Fargo.
Summary of Qualifications
Outstanding listening, verbal communication and interpersonal skills to build relationships and gain their trust, confidence and respect of clients and colleagues.
Consistently promoted to positions of greater responsibility for exceeding performance objectives.
Sound judgment and a work history of proactively identifying and resolving problems in real time.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated a proven ability to work well independently as well as part of a team.
Proficient with Microsoft Office with strong data entry skills.
Areas of Expertise
> Customer Service > Teamwork/Collaboration > Product/Service Training
> Profit and Loss > Merchandising > New Business Development
Professional Experience
Dollar General Hilton Head Island, SC Apr. 2013-Present
Store Manager (Mar. 2015-Present)
Lead a team of up to seven personnel to maximize their potential and excel.
Train, mentor and coach team members on best practices of sales, customer service and operations.
Interview candidates for employment opportunities and hire associates that are an ideal fit.
Ensure team members provide an outstanding customer service experience.
Manage third party accounts in an accurate, timely and efficient manner.
Maintain diplomacy, tact and strong judgment to identify and resolve conflict.
Administer employee payroll according to company policies and procedures.
Assistant Store Manager (Month Year-Mar. 2015)
Provided outstanding service to customers in a dynamic and fast-paced setting.
Displayed the ability to quickly learn new management skills and lead employees.
Consistently met or exceeded sales performance objectives each month.
Customer Service Associate (Apr. 2013-Month Year)
Work closely with a diverse team of colleagues in a challenging, fast-paced environment.
Communicated effectively with customers, demonstrating solid listening and verbal communication skills.
Exceeded performance goals by increasing sales and reducing shrinkage.
Education and Training
Medical Assistant Diploma, Laurus Technical Institute Decatur, GA; earned Mar. 2010
Cardiopulmonary Resuscitation (CPR) and Basic Life Support (BLS) Certified
Phlebotomy Certified
EKG Technician
Certified
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