Persuasive young professional with valuable, hands-on experience exceeding performance objectives.

  Sales experience with multiple organizations, including a leading rental car provider, wireless service provider and as a manager of a restaurant.

  Stellar listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders in person, over the telephone or via email.

  Proactively identified and resolved problems in real time using strong judgment and people skills.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Office Suite.

Bachelor of Science (BS), Social Science, with a minor in Business, Florida State University; earned Dec. 2014

Associate of Science (AS), Business Management, Tallahassee Community College

Manager Trainee, Hertz Jacksonville , FL Nov. 2015-Present

  Collaborate effectively with the Location Manager to achieve sales and operational performance goals.

  Showcase strong leadership skills by effectively managing the rental process.

  Acquire new leads by building relationships with customers as well as personnel at body shops or automotive dealerships, among others.

  Up-sell customers on the value of higher-end vehicles, services and ancillary products.

  Uphold company standards by ensuring each vehicle is clean and presentable.

Cellular Sales Representative, Verizon Tallahassee, FL Nov. 2014-Nov. 2015

  Built and maintained rapport with prospective and existing customers while selling wireless products.

  Communicated effectively with clientele to establish new personal and business accounts.

  Recommended changes to sales processes that results in achieving performance objectives.

  Maintained diplomacy and tact to identify and resolve billing or other issues with customers.

Manager, Po Boys Caf Tallahassee, FL Jan. 2004-Sept. 2012

  While studying in college, showcased maturity, leadership and time management skills.

  Supervised a team of hospitality professionals to maximize their potential and excel.

  Interviewed candidates for employment opportunities and hired team members that were an ideal fit.

  Trained, coached and mentored team members on best practices of customer acquisition and retention.

  Monitored kitchen supplies and inventory and ordered new products to help fulfill job goals.

Certified Electrical Helper, Western Trawick Tallahassee, FL June 2008-Mar. 2010

  Disassembled faulty electrical equipment in order to change flawed parts and mend equipment.

  Identified loose connections in electrical units and made connections tighter using hand tools.

  Threaded medium ends, attached couplings and secured medium support brackets.