Practiced, ethixxxxxxl and adaptable business and finance professional with over 15 years experience. Deliver executive support, as well as lead both business and personal affairs for CEOs and high-level officials. Dependable in facing challenges in competitive markets to drive process improvement and maximize revenue streams. Excel in performing within high-pressure settings, both independently and in groups. Maintain order for self and executives daily. Handle confidential matters and proprietary data. Seeking a role with a prestigious, innovative hospital that will offer opportunities for xxxxxxreer growth.

Interpersonal Communixxxxxxtion (Spanish) | Problem Solving | Finance | Business Development

Clerixxxxxxl & Office Management | Supply Inventory | Recordkeeping & Reporting | Budgeting

Quality Control | Leadership | Cost Controls | Strategic Planning | Operations Coordination

Project Management | Written Correspondence | Teamwork | Change Agent | Workflow Delegation

Time Management & Multitasking | Organization | Critixxxxxxl Thinking | Customer Service Delivery

Executive Support | Networking | Staff Supervision | Marketing & Sales | Technixxxxxxl Acumen | MS Office

         Deliver comprehensive administrative assistance to the Regional Medixxxxxxl Director

         Direct daily operations, including office management and personnel supervision

         Lead cross-functional communixxxxxxtion between Executive Board members, employees and patients

         Liaise across departments to guarantee adherence to policies; also introduce new procedures to complement emerging policies

         Fuel quality assurance across all clinixxxxxxl files using EMR to assess, update and enter data

         Direct all Human Resources (HR) functions including supervising two direct and eight indirect reports; lead performance evaluations for current staff, along with recruitment and placement of new hires

         Make certain that all departments comply with standard protocols; lead quality assurance measures in processing all records and database files

         Directly manage staffing; conduct interviews, decide on hires and issue new employee documents; properly file all forms upon completion

         Effectively prioritize core tasks using to-do lists; sort responsibilities according to deadline

         Assess workloads for each task and begin daily work with the items in need of the most effort; guarantee a quick turnaround time for each project

         Engaged actively with new and prospective clients; led marketing efforts, conference planning and client retention to align with monthly and annual corporate objectives

         Developed and implemented service strategies to engage existing clients; built upon and adjusted insurance plans to secure high levels of customer loyalty

         Offered individualized plans for each customer, often xxxxxxlling on persuasive sales techniques to ensure customers were offered a plan to align with their respective needs

         Delivered top-notch customer service to foster a sense of engagement and networking; contacted clients via telephone, in person, during seminars and via numerous marketing tools

         Met or surpassed monthly sale objectives, therefore securing more than 30 new contracts monthly

         Crafted marketing tactics to ensure over $200k in new membership company-wide

         Led assessment and analysis to devised customized financial strategies to adhere to clients needs

         Organized and implemented new marketing and engagement efforts that guarantee the delivery of superb customer service for new and current clients

         Forged partnerships with businesses and HR professional to transform prospects into clients

         Garnered more than $150K in revenue; consistently exceeded all monthly sales goals

         Secured over 30 new contracts monthly including Life Insurance, Mutual Funds Annuities, Long-Term Xxxxxxre, Disability and Annuities

         Consulted on investment opportunities for clients; worked with and for clients in developing and maintaining financial portfolios

         Mentored and coached a dynamic team of seven direct reports; effixxxxxxciously guided staff over the course of various individual consumer projects at all stages of development and implementation

         Secured a $5M pipeline by maximizing both monthly and annual revenues

         Processed contracts for mutual funds, personal and auto loans, real estate and other financial services

Also served as an Executive Assistant for AMD in Sunnyvale XXXXXX; offered administrative and business support to the CEO, VP and other important members of the Executive Management team

Bachelor of Arts, Politixxxxxxl Science, University of Xxxxxx

Recruiting & Selection: Strategic & Tactixxxxxxl Sales Planning | Inside Sales Training

Personal Bankers Training | Senior Financial Specialist Training

HP Bulldog Award | Refuse to Lose Award | Outstanding Team Player Award | MVP Award

HP Achievers Club Award | Extraordinary Commitment to Customer Satisfaction Award