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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Certified Medical Assistant with several years of experience in high-stress environments along with a strong background within a variety of industries, including the medical industry. Experienced in providing compassionate patient care, assisting with patient assessment, ordering diagnostic tests, and assisting with medical procedures. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, patients, and members of management.
Key Competencies
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Medical Office Procedures CPR/First Aid Certified Medical Assistant Medication Administration |
Commercial/Private Insurance Obtaining Patient Vital Signs Patient-Focused Care Medical Records Management |
Process Improvement Program Development Patient Evaluation Team Leadership
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Professional Experience
North Carolina Orthopaedic Clinic, Durham, NC September 2012-Present
Certified Medical Assistant
- Directly manage several daily administrative and medical operations within a fast-paced environment with a concentration on increasing efficiency and productivity
- Play a lead role in supporting Hand Surgeons and Physician Assistant s in addition to greeting incoming patients and obtaining both vitals and medical histories
- Successfully follow prescribed patient treatment plans which include ordering additional tests (x-rays), administering medication, and assisting with in-office procedures
- Accurately document patient records within an EPIC electronic medical records system, care for patients in either pre or post-operative care, and ensure the practice s medication inventory is maintained
- Provided individualized training to new staff members, schedule patient appointments, educate patients on treatment plans, and obtain insurance approvals
Bank of America, Portland, OR August 1996-September 2009
Assistant Vice President
Coordinated daily operations within a banking organization which included ensuring compliance with federal banking regulations, supervising staff members, and overseeing a retail banking branch
Facilitated the submittal of loan applications to Loan Underwriters, completed employee performance reviews, and diffused difficult customer service situations
Awarded the Top Performer Award in addition to the High Potential/High Performance Award
Member, Massachusetts Diversity Council
Education
Medical Assistant Program, 2012, Wake Tech Community College, Raleigh, NC
Coursework Included: Medical Office Procedures, Medical Office Strategies, Disease Processes, Medication Administration, Human Anatomy/Physiology, Clinical Procedure, Medical Specialties, Electrocardiography, Medical Coding/Medical Billing, and Medical Law/Ethics
B.A., Concentration in Communication Arts, English, Political Science, and Business Admin.
Carson-Newman College, Jefferson City, TN
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