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The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Administrative/Customer Service Professional with a background in leading daily operations within a variety of industries. Experienced in supervising cross-functional teams, implementing strategies focused on improving efficiency, improving profitability levels, and diffusing escalated customer service situations. Equipped with a profound ability to improve organizational productivity in addition to maintaining strong communication with others.
Key Competencies
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Administrative Support Sales/Customer Service Scheduling/Planning Team Leadership
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Inventory Management Training/Coaching Oral/Written Communication Microsoft Office Suite
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Strategy Development Attention to Detail Complex Problem Solving Process Improvement
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Professional Experience
WalMart, North Port, FL March 2012-Present
Front End Zone Manager
Direct day to day administrative and operational functions within a fast-paced environment with a concentration on increasing productivity and efficiency levels
Utilize superior communication and interpersonal abilities in order to diffuse escalated customer service situations, process daily bank deposits, and analyze cashier shortages
Supervise customer service staff members which requires providing individualized coaching/feedback in addition to handling staff scheduling, training, and performance evaluations
Monitor/re-order front end supplies, handle merchandising functions, complete detailed financial forecasting, and generate operational reports
The Butterfly Estates, Fort Myers, FL August 2010-March 2012
Bookkeeper
Facilitated financial tasks within the organization which included completing daily banking deposits, counting/balancing Cashier drawers, and maintain financial records
Processed both accounts receivable and payable, utilized QuickBooks in order to monitor financial transactions, and assisted with special projects as needed
Entcom Inc., Fort Myers, FL May 1994-August 2010
General Manager
Managed operations within a successful entertainment company which required handling daily bank deposits, creating staff schedules, and monitoring inventory
Processed employee payroll, completed account reconciliation, maintained financial records, and generated reports on a quarterly/annual basis
Additional Professional Experience Includes: General Manager, Petroleum Market Management and Insurance Premium Payment Processor, Lincoln National Life Insurance
Education
Associate of Arts, Accounting, International Business College, Fort Wayne, IN
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