• Results-Focused Leader who makes sound decisions to reflect positively on multi-site dispatch operations in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage and generate robust growth by demonstrating proven career experience within the West Coast / Southwest U.S. concrete industry.
• Team-Driven Manager who rises above operational challenges to train and mentor incoming staff to promote a collaborative work environment while improving the company s overall bottom line and achieving winning outcomes.
• Excellent Communicator who develops synergistic relationships with senior-level decision-makers, cross-functional departments, and customers, and who leads staff by example and with integrity to build strong operational teams.

Dispatch Manager

• Capitalized on the opportunity to lead forward-thinking dispatch operations, including driving operations growth by recruiting, interviewing, hiring, training, mentoring, and managing a top-performing team of 7 Dispatchers and Order Takers, as well as maximizing use of personnel resources by planning and prioritizing daily workflow to meet goals.
• Collaborated among sales, quality control, and transportation and production teams to optimize companywide success, and expertly monitored high-volume order processes from telephone contact through to placement.
• Objectively performed annual reviews of employees and set annual goals, along with continually promoting results-focused practices in truck utilization, as well as operational productivity and efficiencies to boost the bottom line.

Equipment Dispatcher

• Demonstrated solid multitasking proficiencies toward dispatching 80+ pumps from 52-meter to 17-meter pumps, telebelts, and miscellaneous drill rigs for one of the industry s largest construction firms based in the Southwest U.S.

Plant Manager ￨ Dispatch Manager

• Applied strong leadership talents toward directing fast-paced Pleasanton-based yard operations, including setting up 4 Central Dispatch areas within Northern California (i.e. San Jose, Santa Clara, San Francisco Oakland, and San Ramon).
• Achieved rapid professional promotion to Dispatch Manager to train staff on Command Data Systems and GPS tracking.

Dispatcher ￨ Dispatch Manager

• Played a vital role in serving in multiple capacities as Mixer Driver, Purchasing Agent, and Dispatch Manager.

Undergraduate Court Reporting Studies

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer experience in Dispatch Operations Management, Dispatch Set-Up, Multi-Site Management, Project Management, Team Building, Training / Development, and Process Optimization. I am also highly skilled in Strategic Analysis / Planning, Scheduling, Purchasing, High-Volume Order Processes, Command Data, Trimble GPS, and Regulatory Compliance, among other areas.

Recently, as a Dispatch Manager for Lehigh Hanson, I expertly led fast-paced Redi-Mix dispatch operations while driving operations growth by recruiting, interviewing, hiring, training, mentoring, and managing a top-performing team of 7 Dispatchers and Order Takers. I also successfully planned and prioritized daily workflow to meet goals.

Within this role, I proactively collaborated among sales, quality control, and transportation and production teams to optimize companywide success, and expertly monitored high-volume order processes from telephone contact through to placement.

Furthermore, I continually promoted results-focused practices in truck utilization, as well as operational productivity and efficiencies to boost the bottom line. [ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience in equipment dispatching, plant management and dispatch management roles.

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy