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Yyyyyy x. yyyyyy

3837 Milan Drive #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and knowledgeable Administrative Support Professional with 15+ years of experience in high-stress environments in addition to a strong background within various industries. Experienced in supporting executive team members, designing strategies focused on increasing productivity, and leading internal compliance operations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.


Proficient in: Microsoft Office Suite, Adobe Pro, Microsoft Visio, Dreamweaver, Anybill, Gatekeeper, WhenIWork, and MemberMax


Key Competencies


Operations Management Sales Best Practices Process Improvement Staff Training/Coaching

Attention to Detail Business Development Complex Problem Solving Strategy Development

Team Leadership Report Generation Budget Development Client Account Management


Professional Experience

Truckload Carriers Association, Alexandria, VA January 1999-March 2017

Executive Assistant to the President/Projects Coordinator

  • Direct daily operations within a fast-paced environment with a concentration on increasing efficiency and productivity levels
  • Supported administrative functions which included distributing meeting meetings, updating files, generating monthly reports, and ensuring SOP s were followed at all times
  • Instrumental in filings within the Lobbying Disclosure Act Database and creation of quarterly Senate contribution reports in addition to completing detailed research regarding both national and international trucking industry regulations
  • Played a lead role in the recruitment and training of new staff members, diffused escalated customer and/or vendor service issues, and approved external vendors
  • Successfully led the National Fleet Safety Campaign, created a manuscript for an industry specific publications, completed due diligence functions, and acted as a first point of contact for executive staff members within the organization
  • Featured in the organization s Inside Out magazine for employee achievement


Additional Professional Experience Includes: Membership Coordinator, American Trucking Associations, 1990-1998

Education & Certifications


Associate s Degree, Communications, Ferrum College, Ferrum, VA

Currently Pursuing PHR Certification through the Society of Human Resources Management


Professional Development

Attended National Safety & Security Meeting (2014-2016)

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