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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●


Retail Operations Specialist

Store Management ~ Procurement ~ Supply Chain

Inventory Control ~ Customer Service ~ Receiving ~ Safety




         Offer extensive managerial skills including staffing, employee development, cash management, receiving, warehousing, front-end operations, loss prevention, and human resources.

         Adept throughout full range of inventory management processes encompassing forecasting, purchasing, quality assurance, supplier negotiations, and multimillion dollar budget administration.

         Proactively evaluate processes and procedures to reveal shortcomings, and implement solutions that streamline business operations, elevate personnel performance, and achieve revenue targets.

         Innovative, self-motivated, and excel at building cooperative teams to maximize use of resources, boost productivity, control costs, and achieve performance goals.

         Highly skilled at connecting with and managing people from diverse cultures and backgrounds.

         Well-versed in strategic planning, hiring qualified personnel, crisis mitigation, and P&L optimization.

         Possess active US Government Top Secret Security Clearance.

         Recipient of numerous awards, medals, and special recognition throughout military career.


Key Highlights


  Successfully headed construction, grand opening, and full-scope operations of retail store at Minot AFB which generated $40M in annual sales.

  Directed complete spectrum of commissary store operations which produced $25M in annual sales, and directed recruiting, training, and development of all staff and department managers.

  Shepherded operations across three retail facilities grossing over $75M in annual sales including grocery, bakery, deli, produce, meat, fish market, warehousing, and cash management.


Professional Experience


US Air Force, 1989 to Present

Acquisition / Procurement Program Manager, Randolph AFB, TX, 2016 Present

         Govern system design, development, and maintenance for three highly critical human resources systems.


Project / Program Manager, Lackland AFB, TX, 2015 2016

         Led production and quality control of C3 components for secured and classified communications across federal government including White House Communication Office and Air Force One.

         Spearheaded manufacturing, testing, and delivery of 1,200 production units across 27 different Department of Defense and federal agencies.


Acquisition Program Manager, Lackland AFB, TX, 2014 2015

         Helmed acquisition activities for information management systems within Cyber Acquisition Branch, Cryptologic and Cyber System Division.


Lead Contract Manager, Lackland AFB, TX, 2012 2014

         Managed global $70M+ prime vendor contracts which provided F&B to DoD operations.

         Captured $3.2M in annual cost savings for F&B purchases by consolidating 19 individual contracts into one master contract.


Continued ►



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Program Manager, Wright-Patterson AFB, OH, 2011- 2012

         Oversaw daily contract execution for five-year $30M IT and software development services contract.


Lead Contract Manager, Wright-Patterson AFB, OH, 2009 2011

         Held critical accountability for $25B portfolio of high-fidelity military aircraft simulators.


Acquisition Program Manager, EG&G Technical Services, Beavercreek, OH, 2008 2009

         Methodically supported systems acquisition strategy development, competitive sourcing, and contract award for multimillion dollar, high-fidelity training systems.


Director of Contracting, Wright-Patterson AFB, OH, 2007 2008

         Regulated contracting operations for fleet of 67 aircraft with annual expenses exceeding $230M.


Deputy, Contracts Management, Wright-Patterson AFB OH, 2006 2007

         Cost-effectively administered $850M Assistance and Advisory Services contract and provided influential leadership to 79 contracting professionals with annual obligations of $445M.


Chief, Environmental and Construction Contracting, Brooks City-Base, San Antonio, TX, 2003 2006

         Commanded organization s largest contracting division comprising 32 personnel, $1.6B in purchases, and three offices worldwide.


Chief, Operational/Acquisition Contracting, Brooks City-Base, San Antonio, TX, 2002 2003

         Aligned, mobilized, motivated, and directed team of 46 in acquisition and procurement of all commodities and services encompassing utilities, grounds maintenance, facilities maintenance, laundry services, office supplies. and specialized laboratory equipment.


Command Procurement Officer, North Atlantic Treaty Organization, Pristina, Kosovo, 2001

         Exercised sharp organizational skills to effectively manage 1.1 million Euros in commodities, construction, food service, road and bridge repair, facilities leases, and facility maintenance.


Lead Contracts Manager, Wright-Patterson AFB, Dayton, OH, 1998 2002

         Governed $2.5B+ prototype Global Hawk Unmanned High Altitude Reconnaissance Aircraft including $600M advanced technology upgrade and two production contracts for air vehicles and ground stations valued at $800M+.


Prior Roles:


Chief of Installation Services and Deputy Installation Commander, San Vito Air Station, Italy

Air Forces Installation Services Officer, Goodfellow AFB, San Angelo, TX

Director, Haitian Retail Contingency Operations, Exchange Service, Port au Prince, Haiti

Store Director, Minot AFB, Minot, ND

Store Manager, Defense Commissary Agency, Reese AFB, Lubbock, TX

Store Director of Operations, Lackland AFB, San Antonio, TX


Education & Certifications


Master s of Business Management, City University of Seattle, Washington


Bachelor of Science in Business Administration, Wayland Baptist University, San Antonio, TX


Certified Program Manager


Certified in Contracts Management


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●




















I am currently seeking a challenging career opportunity in a retail capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


In addition to substantial experience in all facets of retail operations, I bring to you outstanding talents in team motivation and leadership, advanced capabilities in procurement, and excellent skills in strategic planning, forecasting, inventory control, supplier relations, and customer service. My exceptional program management expertise will certainly provide an immediate and measurable impact to your organization. Additionally, I offer polished communication, budgeting, analytical, and employee relations skills which are paramount as a (INSERT JOB TITLE/POSITION).

If invited to join (INSERT NAME OF COMPANY), you will find me to be a dedicated professional committed to supporting you in achieving your objectives through an excellent blend of interpersonal, administrative, financial, and managerial skills. I am confident that I would be a valuable addition to your company, and look forward to interviewing with you in the near future.





Yyyyyy x. yyyyyy

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