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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●

Property / Facilities Manager

Tenant Relations ~ Maintenance ~ Financial Administration


Qualifications Profile


Offer 14 years experience in property management for commercial and retail buildings encompassing maintenance, security, office administration, tenant-landlord relations, and contract management including specifications, bidding, negotiating, award and compliance. Financially-astute with extensive budgeting and forecasting skills. Exemplary expertise in strategic planning, purchasing, and vendor relations. Excel at scheduling, directing and coordinating capital and tenant improvement projects including interior and exterior renovations. Project-managed multiple, full-scope building and tenant improvements from design, bid process and award of contract, to construction supervision and final occupancy. Nurture and maintain solid tenant relationships, critical to successful lease renewal.


Selected Achievements:


         Successfully leased over 50,000 square feet of new space across the US for Enstar with accountability for negotiations, review, space planning, design, build out, and move-in.

         Championed over 35,000 square feet of sublease space nationwide and achieved 60%+ in recoveries throughout term of the sublease.

         Orchestrated flawless closing of 40,000 square feet of offices across the country with 100% delivered on time with zero holdovers.

         Coordinated five new Enstar construction projects and two office upgrade projects totaling $5M and delivered on time, within budget, and with minimal employee interference.

         Completely eliminated late fees and recouped $300K in unpaid sublease charges from existing subtenants.

         Consistently decreased operating expenses for employers by scrutinizing variances and initiating regular re-bidding of recurring expense items.

         Slashed building electrical consumption for multiple facilities by coordinating energy conservation opportunities including EnerLume panel installation and re-lamping of internal/external light fixtures.


Professional Experience


Enstar (US) Inc., 2014 to Present

US Facilities and Real Estate Manager

         Partner with brokers in devising leasing strategy to sublease, buyout, expand, terminate and initiate new leases, consult legal counsel to finalize contracts, and regularly update internal management on progress.

         Steer construction design and fit-out due to anticipated expansions, new leases, and office closings.

         Strategically collaborated with architects and local teams on design of offices in Orange, CA, Columbia, SC, New York, Seattle, and Basking Ridge.

         Transacted office closing in Anchorage, Radnor, Chicago, and 51 Clemson in Columbia, SC.

         Prepared offices for sublease occupancy in Anchorage, Jersey City, Seattle, and Atlanta.

         Efficiently interface with local US teams on facility-related issues and ensure timely submission of rent and facility invoices to avert late fees.

         Apply sharp financial acumen toward performing extensive budget planning, development, and review.

         Leverage talents in general facility administration to review leases/subleases and ensure timely payments.


NICE Systems, 2012 to 2014

Facilities Manager, Americas

         Proficiently planned, coordinated and directed all aspects of facility management across five locations in North, Central and South America.

         Developed and controlled budgets, orchestrated renovation projects, oversaw office administration, and maintained technological systems to ensure and achieve 100% business continuity.





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Professional Experience continued


         Governed $3.7M relocation project requiring seamless transition of America s corporate office which was successfully completed within established budget and timeline parameters.

         Exercised strong leadership talents toward managing, directing and coordinating team of seven geographically-dispersed personnel.


Onyx Equities Group, LLC, 2007 to 2012

Linque Management, LLC, 2001 to 2007

Property Manager

         Spearheaded portfolio management for six class A&B commercial and retail properties totaling one million square feet.

         Prepared, managed and administered annual operating and capital budget, tracked monthly variances, oversaw purchase orders, handled monthly billing, and processed payroll time sheets.

         Hired, trained, evaluated and supervised staff across property maintenance, engineering, building security and office/administrative functional areas.

         Minimized tenant delinquency and default issues through carefully and collaboratively analyzing financial statements of prospective and existing tenants.

         Proactively developed, documented, and implemented property management procedures, tenant guide, and security, fire, and safety/evacuation procedures.

         Conducted regular inspections with engineering and maintenance staff to optimize cleanliness throughout property such as public areas, tenant spaces, stairwells and equipment rooms.

         Responded immediately to building emergencies 24/7.


Linque Management Co., Inc., 1998 to 2001

Assistant Property Manager

         Facilitated new tenant orientation meetings and functioned as tenant liaison, vital to optimizing satisfaction and retention levels.

         Demonstrated polished multi-tasking skills in conducting regular grounds inspections, managing vendor relationships and activities, and overseeing tenant move-ins and move-outs.

         Planned and coordinated multiple community and tenant events to maximize property awareness and occupancy levels.

         Participated in financial activities encompassing budgets, accruals, re-forecasts, invoices, and budget variances.

         Administered program for tenant service requests with a focus on ensuring proper documentation of requests as well as prompt response to achieve tenant satisfaction.


Cylink Corporation, 1995 to 1998

Customer Service Coordinator

         Provided broad-based administrative support to Customer Service Manager and Field Engineers inclusive of budget maintenance, travel arrangements, and coordinating logistics for trade shows, onsite meetings and training seminars.

         Prepared, revised and authorized all customer service proposals, payments and disputes for Eastern region.

         Exercised strong communication and interpersonal skills to respond to customers questions regarding repair, service, maintenance, and exchange policies.




B.A. Degree, New Jersey City University


Computer Skills


Microsoft Office (Excel, Word, PowerPoint, Outlook), AVIDxchange, Kardin Budget System, Property Tract, MRI

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