Yyyyyy x. yyyyyy

Experienced Strategic Leader with 10+ years of experience in quickly changing environments along with a strong background within a variety of industries. Experienced in managing day-to-day administrative operations, implementing standard operations procedures, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with key clients, co-workers, and members of management.

• Directly manage day-to-day warehouse operations within a fast-paced environment with a focus on increasing productivity and efficiency levels
• Supervise warehouse team members which required assigning daily tasks, creating schedules, and ensuring installation projects are completed in a timely manner
• Maintain accurate shipping and receiving logs of window, door, siding, and gutter transactions in addition to creating shipping documentation as needed
• Assist the General Manager with the design and implementation of standard operating procedures, provide training to staff members, and ensure safety regulations are adhered to

• Instrumental in the completion of both administrative and operational functions which included creating departmental reports, documenting transactions in SAP, and processing POS transactions
• Played a lead role in the management of an internal tracking system used in the inventory control process, completed post inventory/cycle counts, and created both RMA and RTI paperwork
• Utilized superior analytical ability in order to review reasons for returns materials and provide feedback in regards to any internal errors that occurred
• Processed sales order modifications on behalf of the sales department, reconciled final audit issues, and provided administrative support to Installation Crews, Service Technicians, and Field Managers

• Guided various logistical functions which included devising in-depth product production schedules with an internal scheduling system
• Facilitated positive relationships with the shipping and receiving department, completed complex data entry tasks, and tracked the movement of inventory

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Yyyyyy x. yyyyyy

Lancaster Foods Continued:

• Updated Excel spreadsheets in order to accurately reflect inventory operations along with completing financial forecasting related to packaging usage and trends
• Scheduled Fed-Ex package pick-ups, coordinated the shipment of samples to stores, procured packaging supplies, and monitored safety levels within the organization

• Provided superior medical and emotional support to patients within a rehabilitation environment with a concentration on supporting a Physical Therapist, Occupational Therapist, and Speech Therapist
• Coordinated patient bed and/or wheelchair transfers, assisted with hygiene related needs, and ensured patients arrived to scheduled therapy sessions on-time
• Provided exceptional customer service to patients and family members, ensured safe mobility for all patients, and assisted with administrative functions

• Directed internal operations within a successful rehabilitation practice which included assisting members of executive management, maintaining technical systems, and overseeing accounts receivable
• Facilitated the completion of human resources operations which included overseeing credentialing tasks and ensuring high levels of quality were consistently maintained
• Provided administrative coverage to the front desk as needed, scheduled meetings, and completed both field visits and in-services

• Oversaw several rehabilitation related tasks which included providing therapy to patients, coaching both patients and family members on treatment plans, and implementing personalized treatment plans
• Successfully diffused complex customer service functions which required superior communication and interpersonal abilities

Cyber Security and Information Assurance Coursework

Anne Arundel Community College, Currently Attending

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