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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ●


Eager to contribute technical acumen, analytical expertise, and administrative background toward supporting a dynamic organization in optimizing bottom-line performance.

PowerPoint Presentations ~ Excel Spreadsheets ~ Database Development ~ Research ~ Data Analysis

Project Support ~ Problem Solving ~ Report Writing ~ Team Collaboration ~ Computers & Office Technology




         Possess strong organizational skills gained from extensive administrative experience in the healthcare sector.

         Computer skills include Microsoft Office (Word, Access, Excel, PowerPoint, Outlook, Visio), Meditrac, HSO, Admin, Pyramid, and Misys; well-versed in pivot tables, formulas, and programming in SQL and Python.

         Adept at creating and maintaining spreadsheets, graphs, charts and databases to extract, maintain, track and organize vital business information.

         Talents in prioritizing and managing multiple concurrent tasks to meet critical timelines and performance goals.

         Thrive in roles where strategic thinking skills are crucial for boosting performance and building relationships with vendors, customers, management, and associates.

         Highly collaborative and equally outstanding in a leadership role.

         Bilingual (English & Spanish) with considerable analytical, problem solving, and interpersonal skills.


Professional Experience


Horizon Blue Cross Blue Shield of New Jersey, Newark, NJ, 2014 to Present

Administrative Assistant II

         Efficiently support high-level IT directors and subordinate personnel by generating Excel spreadsheets, creating PowerPoint presentations, managing business correspondence, tracking expenses, arranging travel details, and documenting numerous process flows and data to ensure attainment of business goals.

         Facilitate IT Budget Change Control Board meetings and diligently maintain project budget updates and reporting across all divisions enterprise-wide.

         Interface with key project stakeholders to solicit and successfully obtain funding for different initiatives.

         Host Lunch & Learns to train, inform, and educate personnel in company policies and procedures.

         Spearhead Information Technology Expo to effectively improve the customer experience.

         Enter, manage, and track purchase requisitions and purchase orders to ensure strict budget compliance.


QualCare, Inc., Piscataway, NJ, 2011 to 2014

Executive Administrative Assistant Team Leader

         Promoted from initial role as Clerical Coordinator within six months based on excellent performance.

         Delivered top-quality support to VP, AVP, Medical Director, Director and Medical Management department by providing and performing telephone coverage, data analysis, calendar management, statistical reporting, event registration and execution, and database management.

         Collaboratively designed graphs to present key information to board committee members.

         Teamed with Appeals Coordinator in preparing documents according to CMS guidelines.

         Ensured executive team members were informed of cutting-edge developments and activities by drafting and editing presentations, memorandums and correspondence.





Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2


Everas Community Services, Bound Brook, NJ, 2013

Direct Care Support Professional

         Administered direct client care as outlined in health and behavioral plans including assistance with activities of daily living (ADLs), medical needs, and transportation to appointments and recreational programs.

         Maintained precise client documentation inclusive of daily log, incidents, behavior, and medication.

         Actively participated in fire drills, household maintenance, housekeeping, investigations, and inspections.

Summit Medical Group, New Providence, NJ, 2011

Administrative Assistant, Training Department

         Supported team of four by screening and routing incoming calls, copying files, distributing mail, booking appointments, preparing materials for new hires and trainers, and maintaining spreadsheets.

         Set up new employees in database and scheduled staff for appropriate training class.


QualCare, Inc., Piscataway, NJ, 2010

Implementation Clerk, Finance Department (temp assignment)

         Applied sharp attention to detail toward reviewing, auditing, and approving eligibility files for potential clients.


Workers Compensation Clerk (temp assignment) 2009

         Demonstrated exemplary accuracy and efficiency in organizing and purging files, scanning and printing documents, distributing mail and faxes, and updating patient information in system.


Credentialing Coordinator (temp assignment) 2008

         Orchestrated timely credentialing of network providers by collecting applications, contracts, current physician licenses, DEA licenses, malpractice insurance, board certifications and other pertinent forms.


Verizon Business, Piscataway, NJ, 2007 to 2008

Product Analyst (temp assignment)

         Ensured merchant boarding process adhered to strict quality and service levels to accept retail payments from consumers.


Brother International, Bridgewater, NJ, 2007

Administrator Coordinator II

         Performed comprehensive account administration tasks such as processing and logging returned merchandise, billing and crediting customers as appropriate, and maintaining monthly status reports.


United States Army, Fort Bragg, NC, 2004 to 2007

United Supply Specialist

         Steered full-scope inventory management functions encompassing receiving, shipping, warehousing, procurement, requisition management, records maintenance, and physical inventories.


Education & Training


Associate of Science, Computer Information Systems and Technology (expected May 2016)

Union Count Community College, Cranford, New Jersey


Leadership for Results, Institute for Management and Technical Development, Middlesex County College, New Jersey

Making the Transition from Staff to Supervisor - Fred Pryor Seminar, Morristown, New Jersey

CPR Certified


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ●


















Please accept this letter and accompanying resume in application for the Business Analyst I opportunity that is currently available with (INSERT NAME OF COMPANY).


In addition to extensive experience in the healthcare industry, I bring to you strong computer skills including a degree in Computer Information Systems to be completed this spring. My steadfast attention to accuracy and quality, as well as expertise in creating spreadsheets and databases would enable me to effectively transition into your company and garner immediate results. I m a proficient user of Microsoft Office programs such as Access, Word, Excel, PowerPoint, and Visio, and offer polished organizational, information gathering, and critical thinking skills which are essential in an analyst role.


As a proactive contributor to your company, I will prove to be a highly motivated, methodical, and team-focused professional committed to supporting you in achieving your goals through sound technical savvy and impressive initiative. I am confident that I am an ideal candidate for this role, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy


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