Key Contributor & Effective Leader supporting executive operations and internal contract management functions in fast-paced and high-stress environments within a variety of environments. Experienced in developing comprehensive third-party contracts, supervising staff members, implementing process improvement strategies, and fostering positive relationships with internal/external stakeholders. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost savings and efficiency improvements.

Contract Negotiation Residential Mortgage Servicing Staff Management Complex Legal Research

Commercial Mortgage Servicing Mediation Project Management Stakeholder/Client Correspondence

Process Improvement Regulatory Requirements Third Party Vendor Service Contracts Strategy Design

  Direct day to day operations within a fast-paced environment with a focus on increasing productivity and efficiency levels throughout various internal departments

  Design and implement strategies related to completing corporate transactions such as servicing acquisitions, mergers, and corporate/vendor contracts

  Review and negotiate complex contracts, draft detailed non-disclosure/confidentiality agreements, and facilitate the negotiation of servicing acquisitions

  Maintain internal corporate resolutions, approve third-party vendor service contracts, and act as a point of contact for corporate contracts, leases, and sub-leases

  Led the Vendor Management Office which includes ensuring third-party service provider compliance with internal standards and government regulations

  Identify vendor related issues and create innovative solutions, administer vendor RFP s, and played a lead role in the acquisition of over $10 billion in mortgage servicing rights from Federal Savings Bank and over $20 billion in mortgage servicing rights from Ginnie Mae

  Supported complex legal operations within a mortgage servicing company which included drafting legal documentation, corresponding with third-parties, and drafting contracts

  Instrumental in providing training to staff members in addition to reviewing commercial mortgage loan transactions such as confidentiality/NDA s, leases, sub-leases, and lease termination agreements

  Reviewed and approved commercial mortgage servicing portfolio requests, reviewed/analyzed vendor contract performance, and ensured compliance with contract requirements

  Managed various projects which included created correspondence related templates, implemented standard operating procedures, and serving on several committees such as the Whistleblower, Policy, and Conflicts of Interest Committees

  Coordinated case management functions related to active bankruptcy cases which required performing legal research, drafting legal documentation, negotiating settlements, and acting as a liaison with members of opposing counsel

  Supervised a team of 3 individuals which includes providing individualized coaching/feedback in addition to handling performance management functions

  Successfully completed the CM/ECF Court Training program through the US Eastern Bankruptcy Court which resulted in gaining expertise in electronic case filing

  Paralegal, The Law Offices of Federman & Phelan, 2002-2003

  Bankruptcy & Loss Mitigation Specialist, Chase Manhattan Mortgage, 2000-2002