1409 Joseph St. | Point Pleasant, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Communication | Relationship Building | Research & Development | Strategic Planning & Analysis | Supervision

Workflow Creation | Time Management | Organization | Leadership | Cross-Functional Teamwork

Process Improvement | MS Office, Outlook | SPSS | Salesforce.com | Google Documents

Highly accomplished Market Research Professional with years of diverse experience, paired with solid project management expertise. Skilled in delivering accurate forecasts for publicly traded firms. Proactive with a keen talent for growing business grow by as much as 15% through the development of mutually positive business relationships with key stakeholders. Able to seamlessly restructure processes to bolster productivity and improve operational efficacy. Seeking a challenging and exciting new role that will allow for leverage of talents in a fresh new setting; targeting positions that will allow for continued team management in the government or nonprofit sectors.

  Handled the recruitment, hiring, training and development of all new hires

  Directed daily functions of the project management staff to ensure superb client service delivery; included the creation of useful, comprehensive training peripherals for new staff

  Oversaw five direct reports; offered ongoing guidance and mentorship

  Devised processes used to field healthcare studies; holistically managed studies from start to end with the aid of both domestic and global partnerships

  Crafted useful, viable processes to field healthcare studies

  Played an integral role in developing and sustaining key partnerships with third-party vendors; also founded and maintained all client relationships with care and the use of proper needs assessment best practices

  Led studies from inception to completion with the aid of multiple partners, located both in the United States and internationally

  Identified the need for and implemented the use of vital resources

  Managed, tracked and forecasted revenue for a $25M healthcare market research business unit

  Developed and nurtured positive partnerships used to support and enrich business operations

  Supervised as many as 11 direct reports, a team that launched the QuickQual and QuickPatient products

  Liaised with internal teams in the areas of new product development, pricing and feasibility studies

  Ensured that project management staff performed its daily functions within the highest level of client service excellence

  Also worked directly with the accounting team on invoicing and payment duties

  Oversaw work functions for up to five direct reports in launching the QuickInternational product offering; directed workflows that were comprised of as many as 100 monthly projects

  Cooperated with the project management team to expediently resolve client and/or project concerns; also identified the team s training needs with accuracy and attention to detail

  Drove the fielding aspect of healthcare market research projects, as well as internal marketing efforts

  Strengthened and sustained client relationships using unsurpassed service delivery and consultation skills

  Effectively determined sample strategies in accordance with a set field timeline

Continued

  Chosen to introduce the startup of a research operations group; duties included establishing procedures within six months and completing over 150 projects during that timeframe

  Provided Project Leaders and Research Directors with fielding/survey suggestions and price estimates

  Conducted detailed interviews for managed market and consulting efforts; determined the tools needed to meet the research requirements within each

  Effectively managed resources and allocation efforts as it related to internal assets

  Drove training, professional development and performance appraisal efforts; sought to coach, guide and provide sage advisement to each professional in order to help them advance and grow

  Spearheaded the use of processes focused on overall efficiency and quality assurance

  Assisted Research Directors and Consultants in facilitating feasibility testing for new services

  Designed and introduced processes that fueled communication with Project Leaders and Research Directors

  Handled consulting and syndicated projects from inception through to the finish; included managing budgets for projects of all sizes ranging from $20K to $1M

  Assumed complete responsibility for developing Requests for Proposal (RFPs), along with choosing and managing relations with external vendors

  Assessed both qualitative and quantitative data; compiled results for use in client presentations

  Coordinated multiple employee and customer satisfaction projects; included leading the completion of staff and client satisfaction surveys

  Conducted on-site focus groups to aid in designing surveys; presented results and delivered related recommendations to the managerial team

  Directed project management duties; supervised project teams, allocated budgets, established deliverables, trained Managers and guided HR staff on data reporting functions

  Worked in coxxxxxxunction with clients across industries, such as Amgen, Sanofi (Aventis) Pasteur, Bestfoods, Janssen, Novartis, Roche U.S., Pfizer and Gateway Computers

Master of Public Administration, Widener University

Bachelor of Arts, Political Science with Economics Minor, University of Delaware

Professional Trainings, Management, Survey Design, Presentation Skills and Market Research

1409 Joseph St. | Point Pleasant, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 19, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any market research role years of demonstrated project management and personnel supervision acumen. I am skilled in working under pressure to surpass both team and client expectations alike.

  As a professional, I am highly comfortable in achieving greatness both as a cross-collaborative team member and an individual contributor. I find that I interact well with independent and group stakeholders at all levels by carefully using my interpersonal communication skills to develop lasting, trust-based relationships.

  I possess an example-based leadership style that is evidenced by the way I work with my clients and direct reports. I coach, guide and mentor others and develop plans progress that fit their respective needs. I am an expert in needs assessment and tailor my leadership style to fit the needs of each entity I work with.

  Outside of my career background, I have a Master of Public Administration from Widener University and a Bachelor of Arts in Political Science with an Economics Minor from the University of Delaware.

  I have also engaged in numerous professional development training opportunities. Focal areas include Management, Survey Design, Presentation Skills and Market Research

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume

1409 Joseph St. | Point Pleasant, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 19, 2018

Contact Name

Company Name

Address

City/State/Zip Code

Dear _____________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.

Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.

Sincerely,

Yyyyyy x. yyyyyy