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Yyyyyy x. yyyyyy

- 895 Prairie Gardens 61Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Sales Management/Administration


Qualifications Profile


    Self-motivated and results-driven management professional xxxxxxth more than 7 years providing high-performance operations management, administration, project management, and customer service in the home improvement and construction support industry.

-    Proven dedication to delivering outstanding sales performance and customer service, penetrating new markets, assisting the sales teams in meeting sales targets, and building professional relationships xxxxxxth customers and suppliers that enable the business to achieve market leadership and business growth in highly competitive markets.

-    Well-organized xxxxxxth multitasking and prioritization skills that maximize resources to achieve outstanding results in kitchen and bathroom renovation, materials management, & inventory control on a daily basis.

    Detail-oriented xxxxxxthout losing sight of the big picture, analytical and methodical xxxxxxth critical thinking to resolve professional relationship and project management issues even under stress.

    Decisive leadership, xxxxxxth exceptional people management and interpersonal communication skills that inspire customer and stakeholder confidence, while fostering performance excellence and teamwork synergies across colleagues and subordinates in achieving shared objectives.


Professional Experience


NuStone Transformations Ÿ West Bend, XXXXXX

Office and Field Administrator Jun 2010 Present

Marketing & Sales

    Provide office and field operations support in promoting and selling products, materials, and services for kitchen and bathroom remodeling/renovation and construction.

    Create and execute marketing strategies that increase leads, overall sales, and enhance the company s marketing visibility, while minimizing operating risks, and addressing customer and product/service issues.

Customer Service & Relationship Management

    Interact xxxxxxth customers to schedule bathroom and kitchen remodeling projects and installations, ensuring compliance xxxxxxth order specifications, and resolving complaints to maintain customer patronage.

    Build sustainable professional relationships xxxxxxth customers, suppliers, and company distributors.

Operations Management

    Oversaw a team of professionals in the fabrication and installation of stone kitchen counter-tops, managing end-to-end client projects in several kitchen/bathroom improvements and remodeling orders.

    Develop detailed 2D-layouts of kitchen counter tops utilizing DeltaCAD application.

    Manage supplies, materials, and merchandise inventory, ordering fast moving items to ensure continuous availability, and containing inventory shrink to reduce operating costs.


    Manage back-office accounting support, leveraging knowledge of QuickBooks to perform routine transaction accounting that involve payroll, account reconciliation, cash management, payables, and business reports, among others.

    Provide HR support in staff recruitment and talent retention, as well as training and mentoring of sales associates and shop fabricators in achieving performance expectations that create opportunities for career mobility/advancement.

    Harnessed MS Excel to create monthly, quarterly, and yearly reports for various aspects of the company sales performance, financials, market share, and customer service, among others.

    Provide decision support for high-level strategic business decisions in steering and maximizing the company s business growth and profitability.


Education & credentials



Technical Skills

    Productivity Tools: MS Office (Word, Excel, & PowerPoint)

    Design Tools: DeltaCAD Accounting Tools: QuickBooks




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