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Yyyyyy x. yyyyyy

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Experienced Registered Nurse with 15+ years of experience in medical roles and a proven ability to lead others and provide compassionate care to patients of all ages. Experienced in triaging patient condition, developing comprehensive care plans, supervising clinical staff members, and performing complex medical procedures. Highly adept in managing daily operations within medical environments in addition to maintaining positive communication with co-workers, vendors, patients and members of management.


Key Competencies



         Case Management

         Patient/Family Education

         Hospice Care Operations

         Medication Administration

         Evidence Based Treatment

         Patient Assessments/Triage

         Medical/Surgical Patients

         HIPAA Regulations


         Attention to Detail

         Staff Management

         Operations Management


Professional Experience

Grace Hospice, Grand Rapids, MI/Kalamazoo, MI November 2012-Present

Administrator-Kalamazoo Branch (2015-Present

Administrator-Grand Rapids Branch (2015)

Alternate Administrator (2014-2015)

  Directly manage day to day administrative operations within a fast-paced hospice care facility with a focus on increasing efficiency and patient satisfaction levels

  Maintain contracts between vendors and DME companies, develop and monitor an annual office budget, and develop comprehensive standard operating procedures

  Identify hiring/staffing needs and handle recruiting tasks, provide training to new staff members, audit medical charts, and ensure regulatory requirements are consistently adhered to

  Supervise a team of approximately 35 individuals which required providing individualized feedback and coaching and successfully grew the patient population from 20 to 133 patients


Director of Clinical Services (2012-2014)

  Supervised a team of clinical staff members which included creating staff schedules, performing performance evaluations, auditing medical charts, and facilitating disciplinary action

  Utilized superior analytical abilities in order to monitor inventory levels and reorder supplies as needed in addition to creating complex daily/monthly reports


Paragon Home Health, Kalamazoo, MI August 2012-November 2012

Director of Nursing

  Oversaw nursing and administrative operations within a home health organization with a concentration on coordinating patient care levels

  Supervised clinical staff members, managed patient billing, completed internal audits, and created detailed employee work schedules

  Maintained a significant knowledge of regulatory requirements related to patient privacy and standard of care which resulted in consistently maintaining compliance within the organization


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Professional Experience Continued:

Southerncare Hospice, Kalamazoo, MI July 2009-August 2012

Lead Case Manager

  Directed daily operations within a hospice environment which included supervised a staff of 10 clinical team members and ensuring patients receive

  Designed and implemented standard operating procedures focused on increasing patient satisfaction, completed laboratory testing, and provided on-call care as needed


Renal Care Group, Inc., Kalamazoo, MI June 2008-February 2009

Dialysis Nurse

  Facilitated various nursing and administrative operations within the organization with a focus on providing compassionate care to patients

  Coordinated the completion of acute dialysis treatment within an inpatient setting, educated family members/patients on treatment, and played a lead role in managing complex patient cases


Borgess Medical Center, Kalamazoo, MI July 2003-January 2008


  Coordinated various medical operations within an emergency department in addition to floating between STICU, NCU, CCU, CSU, and PACU departments

  Designed critical patient care plans, reviewed and streamlined operational procedures, and ensured standard operating procedures adhered to organizational strategies

  Maintained a significant knowledge of ventilator care, post-surgical patient care, and the appropriate treatment of acute medical emergencies


Additional Professional Experience Includes:

  MICU Staff RN, Bronson Methodist Hospital

  Staff RN, Cleveland Clinic Foundation

  Staff RN, Starmed Health Personnel

  Staff RN, Mount Sinai Medical Center

  Staff RN, Providence Holy Cross Medical Center

  Staff RN, Mount Carmel Medical School




Diploma in Nursing, Mount Carmel School of Nursing, Columbus, OH


Current Registered Nurse License, State of Michigan





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