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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Experienced Registered Nurse with 15+ years of experience in medical roles and a proven ability to lead others and provide compassionate care to patients of all ages. Experienced in triaging patient condition, developing comprehensive care plans, supervising clinical staff members, and performing complex medical procedures. Highly adept in managing daily operations within medical environments in addition to maintaining positive communication with co-workers, vendors, patients and members of management.
Key Competencies
Case Management Patient/Family Education Hospice Care Operations Medication Administration |
Evidence Based Treatment Patient Assessments/Triage Medical/Surgical Patients HIPAA Regulations |
Coaching/Training Attention to Detail Staff Management Operations Management
|
Professional Experience
Grace Hospice, Grand Rapids, MI/Kalamazoo, MI November 2012-Present
Administrator-Kalamazoo Branch (2015-Present
Administrator-Grand Rapids Branch (2015)
Alternate Administrator (2014-2015)
Directly manage day to day administrative operations within a fast-paced hospice care facility with a focus on increasing efficiency and patient satisfaction levels
Maintain contracts between vendors and DME companies, develop and monitor an annual office budget, and develop comprehensive standard operating procedures
Identify hiring/staffing needs and handle recruiting tasks, provide training to new staff members, audit medical charts, and ensure regulatory requirements are consistently adhered to
Supervise a team of approximately 35 individuals which required providing individualized feedback and coaching and successfully grew the patient population from 20 to 133 patients
Director of Clinical Services (2012-2014)
Supervised a team of clinical staff members which included creating staff schedules, performing performance evaluations, auditing medical charts, and facilitating disciplinary action
Utilized superior analytical abilities in order to monitor inventory levels and reorder supplies as needed in addition to creating complex daily/monthly reports
Paragon Home Health, Kalamazoo, MI August 2012-November 2012
Director of Nursing
Oversaw nursing and administrative operations within a home health organization with a concentration on coordinating patient care levels
Supervised clinical staff members, managed patient billing, completed internal audits, and created detailed employee work schedules
Maintained a significant knowledge of regulatory requirements related to patient privacy and standard of care which resulted in consistently maintaining compliance within the organization
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Southerncare Hospice, Kalamazoo, MI July 2009-August 2012
Lead Case Manager
Directed daily operations within a hospice environment which included supervised a staff of 10 clinical team members and ensuring patients receive
Designed and implemented standard operating procedures focused on increasing patient satisfaction, completed laboratory testing, and provided on-call care as needed
Renal Care Group, Inc., Kalamazoo, MI June 2008-February 2009
Dialysis Nurse
Facilitated various nursing and administrative operations within the organization with a focus on providing compassionate care to patients
Coordinated the completion of acute dialysis treatment within an inpatient setting, educated family members/patients on treatment, and played a lead role in managing complex patient cases
Borgess Medical Center, Kalamazoo, MI July 2003-January 2008
NRT ICU/ER Nurse
Coordinated various medical operations within an emergency department in addition to floating between STICU, NCU, CCU, CSU, and PACU departments
Designed critical patient care plans, reviewed and streamlined operational procedures, and ensured standard operating procedures adhered to organizational strategies
Maintained a significant knowledge of ventilator care, post-surgical patient care, and the appropriate treatment of acute medical emergencies
Additional Professional Experience Includes:
MICU Staff RN, Bronson Methodist Hospital
Staff RN, Cleveland Clinic Foundation
Staff RN, Starmed Health Personnel
Staff RN, Mount Sinai Medical Center
Staff RN, Providence Holy Cross Medical Center
Staff RN, Mount Carmel Medical School
Education/Certifications
Diploma in Nursing, Mount Carmel School of Nursing, Columbus, OH
Current Registered Nurse License, State of Michigan
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